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        (719) 596-1165
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        Map & Directions3770 E La Salle StColorado Springs, CO 80909Write a Review

        More Info

        Email
        BBB Rating
        A+
        BBB Rating and Accreditation information may be delayed up to a week.
        Services/Products
        Sewing Machine Repair, Sewing Machines.
        Brands
        Baby Lock
        Payment method
        visa, discover, mastercard, all major credit cards, check, debit, financing available, amex
        Location
        On the corner of E La Salle St and Academy Blvd behind "Academy Car Care"
        Neighborhoods
        Knob Hill, East Colorado Springs
        Categories
        Household Sewing Machines, Embroidery, Embroidery Supplies, Quilting Machines, Sewing Machine Parts & Supplies, Sewing Machines-Service & Repair
        Other Information

        Services: Sewing Machine Repair

        Reviews

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        HS
        Heather S.

        11/29/2017

        Overall
        Selection
        Service

        I wish I could leave a 10-star review! I went in to have one of my embroidery machines serviced and they were upfront about what might be wrong, the estimated cost, etc. I asked them to show me their multi-needle machines and Nick went over all the details and answered every qeustion. I bought a Babylock 10-needle machine. Tim and Nick were friendly, personable, professional and just all around amazing! They run their business with the customer in mind. They are both knowledgeable and honest. They didn't try to "upsell" me the whole time...they clearly just wanted to get me what I needed, no more an no less. They delivered my machine after hours and even contacted me the next day to see if I had tried it out and what I thought! I will never go to another sewing machine company again and will recommend them to anybody I can!

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        NB
        Nancy B.

        04/01/2016

        Overall

        I left my machine four days ago for service and possible repair. No one has serviced it yet. And when I called I was told I would be notified by email when it was done, with no exact date. I didn't know there were that many machines that had to be serviced in this area.

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        LG
        Lorraine G.

        06/29/2015

        Overall

        They have the BEST customer service around and they are repair machines to tip top shape! I would highly recommend them!!

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        VK
        Von K.

        11/20/2014

        Overall

        I bought my Baby Lock from them. They didn't have one on hand, but expected a delivery the next day. Tim brought it to our house in Calhan, and set it up for me.They are always helpful and friendly, eager to do anything they can for you. LaVonne Kewatt, Calhan, CO.

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        sewingmaniac

        04/29/2011

        Overall
        Very personal service, th...

        Very personal service, they know me by name and remember which machine I have, I have called and; received help over the phone so I didn't have to come over. Also, placed a special order and; promptly heard back when it came in. Because of the great service, I have bought two machines there, and; received all the help I needed to learn about them. Same friendly, enthusiastic service whether buying a machine or a spool of thread!







        I

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        jp

        01/31/2010

        Provided by DexKnows
        Overall
        Very disapointed

        I was very disapointed in there service. I turned in my singer sewing machine three weeks ago to be repaired they gave me an estimate and told me they would call me about the repairs. Well two weeks went buy and past the day I was supposed to get it back I had to call them to find out what was going on with my machine. When I called them to find out what was going on an employee told me he wasnt sure because the guy working on it wasn't there today and would be back to work on it the next day. He told me that he would call him to find out about my machine and call me back and never did I had to call them back right before they closed for the day. Well they called me today to inform me that the machine could not be repaired because the wiring was shot and could not be fixed. And it took them that long to figure that out and finally call me. But I marked the machine before I took it in none of the covers were even removed. Well anyway i ordered the parts myself and it took me all of an

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        southarkansas

        12/24/2009

        Provided by DexKnows
        Overall
        Great Store !!!!!

        I live out-of-state and can schedule servicing for my machines while I am in town. I have an Elna serger and Bernina embroidery machine. They provide prompt repair and maintenance service. If I lived in COS, I would take the lessons they offer. They are quite knowledgeable on a variety of brands of machines. I needed a simple sewing machine for doing repairs while I visit my elderly father. I was able to get a great little used Singer from them and the price was right. They have a good selection of feet, needles, threads. embroidery stabilizers, patterns and software in stock. They will order parts for you as well. Even though I bought my equipment out-of-town, they have always been friendly and helpful. I highly recommend this store.

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        Details

        Phone: (719) 596-1165

        Address: 3770 E La Salle St, Colorado Springs, CO 80909

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