Mountain View Motors

DO NOT purchase a vehicle from this location. - List of hidden damages to the vehicle I bought are listed below.

I recently traded a pristine 2012, 45th anniversary Camaro Convertible with 29k miles for a Ford pickup from them simply because I needed the space and added safety for my children. I bought my truck approximately 2-3 weeks ago and since then the vehicle has had SO MANY PROBLEMS. It has been to 3 different repair shops and has only been in my possession for maybe 4-5 total days outside of mechanic shops.

The first issue was worn out and damaged front axles. Travis offered me a warranty with the vehicle but then when I went to use it for this service he told me he should never have sold to me and that he doesn't even believe me that the axles were damaged and then tried to fight me on using the warranty to cover it, saying he would not pay for the service unless I took it to his personal mechanic (which I was very uncomfortable with). Thankfully, the warranty company bypassed Travis and it was taken care of. (This was maybe 2 days after I bought it)

Since purchasing, my truck has had the following problems:

- Worn and damaged front axles ($650 - paid by warranty after being accosted by Travis and the warranty company bypassing him)

- Spark Plugs (6) ( approximately $70-80 because I am doing the service myself)

- Unknown issue causing low oil pressure (currently in the shop for this as I am typing so unknown on price)

- 2 damaged turbos, 1 more severely than the other (early estimate of 1500-3000 for just 1 or 3000-6000 for both)

- Valve cover gaskets need to be replaced and oil is leaking into spark plug chambers ( $900 )

Without knowing the issues with the low oil, which will certainly add to this number, this truck is costing approximately ----->

= $4,650 - $7,620

Please, do not purchase from this dealership.

I have to say as mom walking in with 2 small children, I was treated very kindly and the owner did not seemed bothered by my children being there with me at all. Took the car for a drive. Had it looked over by a mechanic, came back later with just my older rambunctious child, and again, Mountain View Motors never once seemed bothered by a child, being a child in their office. Everything went so smoothly and they were very respectful to me. There was no pushing to buy a different vehicle, they were very honest and had excellent customer service. I recommend anyone who is looking for a used car to take their business to Mountain View. Thanks for everything MVM.

My husband and I went to this dealership looking at a car we really wanted, they refused to budge on the price. Once an out the door deal was made and we put a down payment on the vehicle and we were at the bank finalizing when he tried to add more money to the amount, when we told him we weren't going to pay the extra he tried to charge he told us he would not refund the down payment we had made.



The service was very rude, nobody greeted us as we walked in, and they just didn't seem like they wanted to sell the cars.



We will not be going back.