In mybookCar Collection (edit)
Added to your car collection.
Removed From mybook!

We took this business out of your car collection.

ABC Used Auto Parts

Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Business Details

38

years

in Business

Hours:

Regular Hours

SunClosed

Extra Phones:

TollFree: (800) 456-6597

Sponsored Links
Payment method:
all major credit cards
Neighborhood:
Southeast Colorado Springs
Categories:
Automobile Salvage, Automobile Parts & Supplies, Used & Rebuilt Auto Parts, Truck Wrecking, Automobile Parts & Supplies-Used & Rebuilt-Wholesale & Manufacturers
Other Information:

Parking: Lot, Free

Wheelchair Accessible: Yes

Specialties: Trucks

More »

Less »

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

04/02/2016

Overall
Service

I visited ABC for the first time today. All I can say is that the service that I received was first class. I found an instrument cluster on a parts locator. I called ABC to verify that it was in stock. Monty said that he would check and call me back. About 1/2 hour later, he called and said it was in, but it was damaged so he would discount it below what was shown. I asked if he would hold it for me, and he said that he would. Many, if not most, pick 'n pull shops are first come, first serve, and have flat out refused to hold anything for me.

So I drove down and they got the cluster for me. They let me go test it, which again is not SOP for many yards. The other guy behind the desk told me the price, which was the discounted price Monty had given me on the phone. No games, no "this is the locator price", no BS, just a transaction that I feel went well beyond what I could reasonably expect. ABC went beyond what I have experienced to date, and I will happily buy from them in the future.

11/11/2014

Overall
They rob you

I went into ABC a few weeks ago looking for the back seat for my dakota. They were the only place that I could find that had them and told me $250 and they are yours, I went in to pick them up and the seats were stained with oil and only God knows what else. It wasn't even for the right cab. I told them this and they immediately took them back and said they would call me in a week when the correct seats came in. When they called me they said they can get me the right seats for another $80... that was alright because nobody else sells them. I finally went to pick them up a MONTH later and they were the wrong material but the right seats. However, now they wanted a grand total of $450. $200 more than what they originally promised me. I took them anyway because I was sick of dealing with the monkeys and they wouldnt refund me the $250 i already paid.I got home only to find out that it wasn't even a complete set. I don't have half of what i need to i stall them and I dont have seat belts They aren't going to do anything about it. No refund, no parts credit, nothing. They rudely told me that they are my problem now and good luck. This has happened on more than 1 occasion and with everyone I know that has gone there. I will never be doing business with ABC and unless your made of money, I wouldn't recommend you do either.

Overall

I think the guys there are awesome and go above and beyond to help you. Thank you for going to my mechanics shop to help him out with my engine!!! The best service in town and thank you for helping us find a reasonable engine in Kansas !!!!

03/22/2012

Overall
Great place to get parts. I ha...

Great place to get parts. I have had nothing but positive experiences dealing with these guys for the past ten years. Half of my Volvo is probably from parts that I got at ABC. You won't deal with better people.

03/27/2011

Overall
service at ABC Used Auto Parts

They have the worst service in the salvage yard industry . I had a bad experience with them in the past but had no choice but to return for a hood i couldnt find no where else . they down grade there customers and dont care for them . I am seriously considering a trip to Denver that is 85 miles farther but is worth it to avoid them , and give my buisness to a company that deserves my money.

07/26/2010

Overall
papajoe

I have been getting parts in salvage yards for 50 years all across the country, since i restore old cars. I also repair cars for single moms in my church. so I have a lot of experience dealing with various yards. ABC is the worst in Colorado Springs for sure. They ARE rude. They also DO quote prices that they won't honor after you come in and pull the part off their vehicle. Recently, I got their quote for a car door, took it off, then found they wanted to charge me extra for EVERYTHING OVER AND ABOVE THE DOOR SKIN. The one who quoted the door originally was Terry. He also was the one who wanted to charge me extra for everything else beyond the door skin. That experience made me decide to USE ABC ONLY AS A LAST RESORT, when the part is available nowhere else in town, and even then, I would go to Pueblo if it was available there and I had the time to go there to get it.

claimed iconBusiness Response02/04/2011

All of the u-pull it prices at ABC Used Parts are available on a sheet at the front counter. Prices do not change. We do not sell doors as an assembly for the u-pull it option. If anyone has an issue with us I hope that they will bring it up with me personally so that the issue can be solved immediately.

This listing has been claimed by a business representative.

06/03/2009

Overall
DON'T USE ABC AUTO PARTS!

The people at ABC Auto are extremely unprofessional, rude, and when it comes to ethics, they could use a lot of help! They took advantage of our misfortune (a wrecked vehicle) and made the entire experience even worse. Since we live out of town, it was necessary for us to get quotes over the phone so that we could make arrangements to get our vehicle and get the parts we needed. The first time I had called, I was given a set of quotes on the parts we needed; however, I did not get the name of the man I spoke with (that was my fault; I can live with that). Obviously, the second time I called, they wouldn't honor those prices. The second time I spoke with them, I was given another set of quotes. This time, I spoke with a man named Terry. We made all arrangements necessary; we picked up our truck and went to get the parts. They wouldn't honor this set of quotes either. The prices went from $19.99 to $75.00 each for different panels that we needed. They knew that they had us under a barrel and took advantage of it. They were extremely unfriendly to deal with. While talking with other salvage yards about my experience with ABC Auto, I was told that this was a familiar pattern of behavior with the staff at ABC Auto. I wasn't telling them anything they hadn't heard before. I will never use ABC Auto nor would I recommend them to anyone!

claimed iconBusiness Response02/04/2011

With any story their are 2 sides. I believe that this individual is clearly upset because of a price difference and nothing more. The significant price difference came from the difference of the customer pulling the part and having a yardman pull it for them. I am sorry that this person had such a poor experience with our company. We inventory our parts to save our customers time and effort. We pride ourselves on having excellent customer service.

This listing has been claimed by a business representative.
Sponsored Links
Map & Directions
People Also Viewed
Send to Phone
ABC Used Auto Parts

1143 S Royer StColorado SpringsCO 80903

(719) 632-0846

Send this business listing as a text message to a mobile phone.

Cancel

Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

E-Mail
Message Business

What would you like to know?

Cancel

Sorry!

We were unable to send your message. Please try again later.

Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo
(optional)

Remaining Characters: 100

Remaining Characters: 500

Cancel
Save
We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback