*Complaining to the managers or on their Planet Fitness Facebook page will reach deaf ear. If you want your complaint to mean something please call their corporate number. 1-844-880-7180 or (603) 750-0001 or Email email@example.com Planetfitness.com/contact-planet-fitness The Gym and Staff are all great. However the Franchise owner is a miser penny-pinching niggardly Texan. (No office to those related to Texans) 1. He has the highest start-up fees compared to any other Colorado Planet Fitness franchises. 2. Most Planet Fitness's will offer a $10. No Commitment membership, this guy traps you in with a 12 month commitment that comes with a $58 Buyout Fee for your right to cancel, or else you have pay them for the $15 a month 'real' no commitment membership for the right to cancel anytime, which also has a high start up fee compared to other Planet Fitness's. 3. Over priced drinks and merchandise, $4 for a Gatorade / Red Bull, $6 for Muscle Milk. or $30 for a $9 bottle of tanning lotion. I'm Surprised they charge the members for the free pizza Monday's and bagel morning Tuesday's 4. No Wifi, call up any other planet fitness nation wide and they will 90% have this, this should be a standard with the membership. 5. He under pays his staff, they are always paid minimum wage, while other Colorado Planet Fitness's start their employees at $9. with raises every so often. He also doesn't give them any benefits like extra pay for working holidays, or even paid vacations. Can you believe that, these employees have pretty much met the bottom of the barrel with this job. Flipping burgers or scraping toilets pays more than this job.
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I don't know what BG67555 is really upset about since this person didn't give any specifics, and I found the review not helpful at all. I joined Bon Fitness in January 2012, and am completely satisfied. The staff is caring and knowledgeable, and the facility is immaculate. Yes, the gym is small, but it's perfect for my needs - and clearly the needs of more than 300 other happy members. Even with so many members, the gym is never cramped. I get smiles from the staff and the members when I walk in. That's what sets this place apart. I've belonged to Bally, Golds, and 24 Hour Fitness over the years. I've come to appreciate the importance of feeling like I actually belong to the gym as a person, not as a number. The only reason I didn't offer 5 stars is because the gym has no pool or hot tub. A minor issue for me, though this might be important to other potential members.
I like this place. It is small, yes, but definitely fills a need for those of us that need a good workout, have limited time, and live close. And I have been there over 20 hours now and have always found the instructors attentive, knowledgeable, friendly, and best of all, having a great sense of humor. I would definitely give this place a try and form your own opinion. You have nothing to lose - but maybe a few pounds. :)