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Woodlawn Funeral Home

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Business Details

Celebrating Lives with Dignity
General Info:
We are a proud member of the Dignity Memorial Network, North America's largest and most trusted network of funeral, cremation and cemetery service providers. With more than 1,800 licensed providers in the U.S. and Canada, the Dignity Memorial brand is the name families turn to for compassionate and professional final arrangements. When you choose us as your funeral home or cemetery provider, you not only receive the compassionate care and quality service you expect from a locally operated establishment, but also the value you deserve from the largest network of funeral homes and cemeteries, including an array of services and benefits that are unmatched by any other funeral or cemetery provider. Whether your need is now or you are making final arrangements in advance, you can count on us as your local Dignity Memorial provider for professionalism, quality and service excellence. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.
Brands:
Dignity Memorial
Categories:
Funeral Directors, Cemeteries, Crematories, Funeral Supplies & Services, Funeral Planning

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11/13/2008
Part three

I can not trust Patrick Ung so I will need to witness the digging up of the urn and its vault, and witness the remains transferred to the marble urn. Then we can reschedule another burial either during the week or over the weekend. Every visit and phone call to Patrick Ung is a dread. I want people to be warned to stay away from Patrick Ung at Woodlawn cemetary. \r \r Hector the manager of Woodlawn did step in to... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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11/13/2008
part two of three parts

Patrick said that he does not make mistakes and he has been doing this for over ten years. I kept my cool and asked him on the day of the wake to keep the Monday burial as we had family members who were attending Friday to Monday for the wake and the burial. He said it would be an additional fee of $800 for a witness cremation if we wanted to keep the Monday appointment. The family was not going to be present to wit... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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11/13/2008
part one of three parts as there is a character limit

Patrick Ung is a family service consultant at WoodLawn. He needs to learn tact, how to schedule burials, and to double check his work. \r \r The first thing he said when my family sat in his office was you owe us money. I said excuse me as my mother was buried there 19 years ago and everything was paid for. We did not owe anything for that service. He should have said I am sorry for your family's loss and we can pr... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Response should be at least 25 characters
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Woodlawn Funeral Home

1000 El Camino RealColmaCA 94014

(650) 755-1727

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Woodlawn Funeral Home

1000 El Camino RealColmaCA 94014

(650) 755-1727

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