A great relaxed experience. I recently visited on 2/5/13 because of a gift card. So let me start off by the cell phone sign saying please silence. I thought Kudos to the owner. I love the fact that they don't want you waiting and will not have the waiting room full when you arrive. If there is a wait you are told the next available open slot and you are welcome to sit or come back LOVE IT. Oh and they serve WINE Need to say I have found a new home. The techs were professional the vibe was relaxing and MY NAILS LOOKED GREAT !!!!!!!!