Such a great practice! Dr. Bird and her staff are just wonderful. My daughter is 3 years old and need to have some fairly serious work done. She had a pretty bad cavity that needed to be filled and seal with a stainless steel cap. This required general anesthesia- as any parent this was unsettling for me. When I was a kid they never put us under, ultimately they would pull it or just numb it. During the whole process Cynthia, the office manager was so thorough- from the insurance part of it to the complete run down of the procedure. She provided a complete folder with the anesthesiologist information along with Dr. Gulati and her background. I was continuously informed and never had any surprise. A couple of days before the procedure my daughters pediatrician had concerns- her opinion only. Cynthia offered to have the anesthesiologist call me. I was so appreciate- talk about the extra mile here! The doctor called to go over what he would do and calmed my nervous. It truly was the best experience ever- going out of there way to make sure I was comfortable. We are new to the practice and I have been welcomed in the warmest ways. The ladies even at the front desk were so kind to offer me tissues as I sulked when they took my daughter in the back for her procedure. Its the little things like this that make a difference. Thank you so much! You guys were amazing!
2711 Randolph Rd Ste 600Charlotte, NC 28207
From Business: Welcome to Our Practice! Welcome to Burrow and Case Orthodontics, a respected provider in orthodontics for over 30 years. Our mission is "Creating beautiful, health…
This was our first visit today and my first visit using medicaid. I have heard story upon story about the horrors of visiting medicaid facilities. Needless to say I was so nervous - I even recently went to my regular dentist only to pay 100.00 for a cleaning only - I was terrified in putting my child in straps and having him scream and come out with metal caps!! Let me reassure anyone with Medicaid or any other Insurance this wonderful office is one I will continue to visit. The staff was great and "Dr Frank" (Frank Kendrick) was so great with my son. What a pleasure -- I could not have more pleased with my visit and the great care they had for my son as well as making me feel so much better. This dear sweet talented dentist takes Medicaid as a service - which tells me he truly cares. Love them and will be taking my 3 year old next month. GREAT EXPERIENCE Thank you - Eastfield Pediatric Dentistry
I would highly recommend Dr. Schmitt and her team to anyone. For 5 years, the staff have always gone above and beyond to make sure my experience there was amazing. Robin at the front desk always checks my insurance prior to my appointment, they return phone calls, are always flexible and are always friendly. I trust Dr. Schmitt and her team. Over the years I have had a crown and multiple fillings, each time I feel confident that Dr. Schmitt ensures the procedure is done correctly, that I am comfortable and always communicates the option to return if I feel discomfort. It is a warm, safe environment and I am beyond thankful for her and her team.