In mybookTravel Collection (edit)
Added to your travel collection.
Removed From mybook!

We took this business out of your travel collection.

Enterprise Rent-A-Car

Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Business Details

59

years

in Business

WE'LL PICK YOU UP
Hours:

Regular Hours

24 Hours Service

Extra Phones:

TollFree: (800) 257-1136

Sponsored Links
Brands:
Car Rental Rental Cars Rent A Car Van Rental Auto Rental Luxury Car Rental
Payment method:
diners club, master card, visa, amex, discover
Categories:
Truck Rental, Car Rental

More »

Less »

Reviews

Review this business:
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Updated: 11/6/2015
Overall

DO NOT EVER USE ENTERPRISE!! UNLESS YOU LIKE GIVING AWAY MONEY

I recently rented a car through enterprise on January 10th while having maintenance work done on my car. When I first received the car, it was stained with salt from the road and had snow on it. The car was supposed to be washed and cleaned prior to customer use. The inside of the vehicle was also filthy dirty which included: seats, dashboard, and visor. I only had the truck for 9 hrs. I did not hit any cars or have any cars hit me. I park in assigned parking and at that time and now do not have anyone living on the house to the right of me where I parked the car in my assigned spot. I returned the vehicle to Audi as instructed by Audi, who stated that the accept Enterprise drop offs. I inspected the car and there was no damage to the car. An Audi employee backed the truck up, good chance where the damage occurred, through a very tight lot packed with cars. After 3 business days, which Enterprise is legally required to disclose damage information within 48hrs and no attempts at contact within 48hrs were made, I was notified on Tuesday at 3pm, that the rear tail light on the truck was damaged. I dropped the vehicle off on Friday at 6:30pm. Enterprise is required to check cars after drop off immediately unless after hours (in there policy). The Audi location is 5 minutes away from the Enterprise dealership. I insisted that I had not caused any damage and was told that I was responsible and was only responsible for the $250 deductible for a cracked tail light. As of February 9th, I was given photos (almost a full month since supposed damage) and now am being charge $1115 for the truck being in the shop, the cost of the truck not being able to be rented and multiple other bogus charges.

Was this helpful?Yes
|
Flag Abuse
Sponsored Links
Map & Directions
More Like This
Send to Phone
Enterprise Rent-A-Car

9920 York RdCockeysvilleMD 21030

(410) 667-6100

Send this business listing as a text message to a mobile phone.

Cancel

Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

E-Mail
Message Business

What would you like to know?

Cancel

Sorry!

We were unable to send your message. Please try again later.

Add a Photo
Enterprise Rent-A-Car

9920 York RdCockeysvilleMD 21030

(410) 667-6100

  • Photos should be in .gif, .jpg, or .png format
  • Photos should represent this business (ex. storefront, interior, services/amenities offered, etc.)
  • Photos must not be of an objectionable nature (offensive, profane, pornographic, obscene, etc.)
  • All photos submitted are subjected to YP Terms of Service
Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo
(optional)

Remaining Characters: 100

Remaining Characters: 500

Cancel
Save
We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback