In mybookCar Collection (edit)
Added to your car collection.
Removed From mybook!

We took this business out of your car collection.

Auto Spa

Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Business Details

68

years

in Business

Hours:

Regular Hours

Sponsored Links
Payment method:
all major credit cards, debit
AKA:

Automobile Spa

Auto Spa Hand Car Wash and Detail Center

Categories:
Car Wash, Automobile Detailing
Other Information:

Parking: Lot

More »

Less »

Reviews

YP Insider badge
Review this business:
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Posted: 9/17/2015

Overall

We have used Auto Spa for several years and until yesterday have liked it. We always pick the one package that is 47 dollars that includes Rainex. Yesterday though when we went through we noticed that everytime soap went on, there were no colors like there used to be so we assume you are using new product. But the surprising part was when they cleaned the inside of the car, they left long large streaks on the front window. The vacuuming was good on the drivers' side but not the passenger side. Usually they are more attentive to detail. IT was disappointing because if this is the new standards we are going to have to find a new car wash to go to.

Helpful?Flag

Posted: 2/2/2014

Overall

I have been a customer of Auto Spa for years ever since it opened.

I visited the establishment to have my car cleaned for the $29 wash service. I sat in line for 45 minutes and when I was about to drive into the wash tunnel, an angry employee came running at me (he later identified himself as the manager but refused to give his name) and yelling at me to get out of the line because my tag was registered with them as "do not serve." When I inquired as to the reason, he said that he had no reason logged into the system, but was sure that there was one. He then gave me the email address of the supposed owner, a John Thomas, and told me to contact him. He embarrassed me in front of other customers by constantly telling me to leave the premises and would not let me speak with another attendant to get more information as to the supposed reason.

I believe that this reason stems from an occurrence a few months ago wherein I went to Auto Spa for the same service, however, at the end of the service, my car had streaks of dirt on it and the inside had streaks of dust and debris; it was clearly obvious that the service was shoddy. I demanded that they reclean the vehicle because for $29 I expect that it at least not have streaks. Auto Spa ran my car through the wash tunnel again and rewashed it, but the same rude manager told me that if I wanted my car clean in the future that I should make a detailing appointment and pay their rate of $119. I told him that they should clean the car as advertised for $29 and that I will not be paying $119 because they are unable to properly do their jobs. It appears, therefore, that if you make any mention of Auto Spa's poor quality, they will simply ban you. Way to take care of your customers! I would not take my car there even if it was free!

Auto Spa has a habit of skimping on water and cutting corners to keep down expenses, while at the same time collecting the full freight from customers. In fact, in a previous visit, one of their service managers demanded an additional $30 cash under the table from me to clean up unknown spots from my car. They will rip you off every chance they get. When they first opened, they were great. Now, they don't seem to care about the quality of their work or their customers, and retain a list of customers who apparently are dissatisfied with their services and so they ban them.

Helpful?Flag
Sponsored Links
Map & Directions
People Also Viewed
Send to Phone
Auto Spa

10117 York RdCockeysvilleMD 21030

(410) 683-7222

Send this business listing as a text message to a mobile phone.

Cancel

Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

E-Mail
Message Business

What would you like to know?

Cancel

Sorry!

We were unable to send your message. Please try again later.

Add a Photo
Auto Spa

10117 York RdCockeysvilleMD 21030

(410) 683-7222

  • Photos should be in .gif, .jpg, or .png format
  • Photos should represent this business (ex. storefront, interior, services/amenities offered, etc.)
  • Photos must not be of an objectionable nature (offensive, profane, pornographic, obscene, etc.)
  • All photos submitted are subjected to YP Terms of Service
Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo
(optional)

Remaining Characters: 100

Remaining Characters: 500

Cancel
Save
We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback