My experience with Vision Canandaigua was extremely good from my first phone call to them concerning a used Honda CRV through the entire process of buying, and returning for a service appt when they made good on their promise to make everything right with the vehicle, which in this case was replacing the brakes, the air conditioning compressor and being persistent in finding the reason and repairing a serious rattling noise. In less than 24 hours, I had test driven the vehicle I had been searching for, made my offer, got a interest rate LOWER than I had hoped for, and was driving away in my "new to me" vehicle, extremely happy. I did pay a little more than I initially wanted to but with the repairs that were included, I cannot complain. And when I had to return for the repairs, they gave me a great fully loaded Santa Fee as a loaner. The service department personnel were just as courteous and professional as the sales and finance people. I wish them well and would definitely recommend this dealership in your car buying search.
My sister and I go in and tell the salesman what we are looking for and that she has a check from the bank and wants to purchase a car that day because she is going out of town in two days. He shows us a car and she likes it but there are some things wrong with it so we offer less than the window price and he responds by saying he will not take anything less than the asking price. We leave because my husband who is in the business tells us that the car was definitely not worth the asking price. Since when did dealerships stop negotiating used car prices and marking the cars up so much that it is obvious the car is overpriced? We drove to the next city and found four of the same cars with less mileage for $3000.00 less, I guess dealerships are doing so well they don’t really need the business of someone who has a check in her hand.
I have to say that I used to hate buying a car. However, the team at Vision Hyundai Canandaigua has made it a great experience! I never get tackled when I drive on to the lot and they make it a quick and easy process. I have always been impressed by everyone I have dealt with. I have always left feeling that I have gotten a great deal, and I know I did. It is very refreshing to see that John, Tom and Ron always say "Hi" to me when I go in for my free oil changes. I haven't had to pay for an oil change in over 10 years for any of the 6 cars that my family and I have purchased. I can't wait to see what they will do next to exceed my expectations! Keep up the GREAT WORK!!