Aqua Nails Spa

This is a good shop that gives a good mani pedi. I get full set and fills from Justin and Lilly. They do an amazing job. They take the time to find out what I like and make sure I get it. They are also great conversationalists. I’ve been going here for a year and s half and don’t plan to change anytime soon.

I had been going to Aqua nails for 2 years. I really loved them, but I quit going after they started charging too much for for my fills. it was $35 for my glitter fills then $40 and last time it was $45. You would think after a person has been going to them loyally for 2 years they wouldn't keep changing the price when it says one thing on the menu and they charge another price. I always went to kimberly and i was told she was going to have a baby but she was working at another place. Then i stayed with jennifer but my nails weren't looking like they used to and I was paying more. And if you ever go there DO NOT LET THE GUYS TAKE CARE OF YOU. THEY CUT YOU AND YOU WALK OUT WITH SORE HANDS.

I have been going to Aqua Nail Spa for about a year, but I will not be going back after my last experience. My mother and I went in to get our nails done. I wanted a gel manicure and my mother got a full set acrylic over her natural nails. The lady that I had was very rough, and she made me bleed when she was cutting my cuticles. I picked a color and then requested silver glitter over the top. When it came time to put the glitter on my nails she had picked gold. I told her that I wanted silver and she kept telling me that I needed gold. I thought she wasn't understanding me so one of the other girls that works there told her that I wanted silver and she still refused to give me the color that I wanted. I ended up just letting her do whatever because I was so frustrated. My mother wanted her nails cut down a little bit and the guy cut them all the way down. He made her bleed and he filed her nail crooked so it was lopsided. When she pointed it out to him, he ignored her.



The other thing that is really annoying about this place was the staffs behavior. There will be a group of them sitting at the manicure tables eating and smacking their food and making a mess all over the manicure tables. There was even a lady sitting there picking her nose and wiping it on the table!!!!



When we got home, we called the manager and explained what happened. The manager told us to come back in and get our money back. My mother went in a few days later to get the money and he refused to give it to her. He said that he will only give us a portion back and it had to be in a gift card. I called and explained that I didn't want a gift card after our service and I just wanted our money back and he still refused to give it to us.



I was so disappointed that we will not be going back at all. We recently tried OMG Nail Spa just a few stores down and loved it. Not wasting our time with Aqua anymore.