All of the reviews on here both negative and positive are true. Your experience depends entirely on who you get. Call ahead for Marcus or Tracy. They're good and they care about your experience there. I walked in once at closing accidentally (I didn't realize they were closing) and Marcus stayed open to do my nails and feet. I've gotten others who were rushed and hurt my fingers and did a horrible job and looked like they'd rather be anyplace on earth then sitting there doing my nails. It's pure luck if you don't call ahead unfortunately. If you find another Asian salon that isn't this way please tell me because this has been my experience everywhere. This is one of the cleanest places I've been though, probably because they just opened.
I love going to Zen Nails! After reading some of these reviews, I'm like Are we talking about the same place? The owners are very particular about how the customer is treated. If you don't like something, they will try to make it right. The shop is very clean! Black rugs will show dust in any household, especially one where nail dust is a constant. To me that would be a constant battle. They are wonderful people who really do care about the customer.
WONDERFUL place. I got a pedicure done here yesterday, and it was awesome! The staff was super friendly and professional. Kathy did a great job. She helped me stop a terrible pain in my ingrown toenails that I had to suffer for several years. The leg massage was wonderful, too. I also loved the nail art that she designed. I will definitely be coming back and would recommend it to my Mom.