I love having Dr. Chin as my daughters PCP. He is a wonderful doctor however, getting in to see him is a different story. I have been waiting for months to get my daughters wellness check up and on at least 4 occasions she has been sick and I have had to take her to another doctor because no one at Southern Medical would answer the phone and if I got the answering service, no one would ever return my call. I have called at least 20 times in the last several months and NEVER got a call back. Dr. Chin came in to my place of employment and I told him what was going on so he called the number for me, he listened to the voice mail that played and told me to leave a message and assured me that they would call me back. I'm still waiting.
1060 Peerless Crossing Dr NWCleveland, TN 37312
From Business: Peerless Pediatrics, physicians and staff are committed to provide superior care to your family in a compassionate and timely fashion. We will provide the most curr…
I had to wait a very long time for the visit (the only reason for 4 stars instead of 5), but when I was taken back I discovered why. The physician was very thorough in his assessment of my current/urgent condition, and he gave me a lot more information and treatment options for my illness than I received from an emergency room visit a few days earlier. Secondly, he wasn't just interested in "running me through the mill" and taking my co-pay. He spoke briefly with me about vitamins, staying current with routine medical exams, and having my blood worked checked periodically to assess the state of my health. This is not your average "doc-in-a-box."
Just wondering, Brian - was this based on a one-time visit or have you been a long-term patient? You'll be hard pressed to find a more personal and caring Professional than Dr. Chin in the surrounding area. He is a "whole person" care-giver. I've found him to be as concerned about the "whys" of an issue as he is about the issue its' self. As for the receptionist, I can't comment. Hopefully this was an isolated occurrence and will be addressed. Merry Christmas to you and yours!