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Cleveland Monuments & Granite

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Business Details

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Phone: (918) 358-2511

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Cleveland Monument And Granite

Category:
Monuments

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04/03/2013

Overall

We were able to purchase the perfect headstone for our daughter at a fair price, however, we have had nothing but problems with the installation of the headstone. The bulk of the headstone is a kneeling angel holding a heart with our daughters picture, name and date information. The angel is top heavy and is not anchored properly to the base. They reset it once and recently its become unattached again. Called the monument people to fix it and they used white bath tub caulking around the base of the angel. yes I said BATH TUB caulking! White caulking on a black headstone! I was told that they also used setting compound but upon closer inspection, there is nothing underneath it! I called back and was told I shouldn't put anything on the headstone so I don't tip it over! Excuse me?! It's my child's headstone and I can't put decorations on it?! If all it takes to tip it over is sticking a butterfly ornament to it, then IT IS NOT SET PROPERLY! They also said if they had to fix it again, they would start charging me. So needless to say, I am contacting another monument company to set it properly. If you buy a stone from them, be prepared to run into trouble with the setting of the stone. Again, they were able to give us the stone we wanted and at a fair price but are severely lacking in their ability to set it.

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Cleveland Monuments & Granite

605 N Broadway StClevelandOK 74020

(918) 358-3605

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Cleveland Monuments & Granite

605 N Broadway StClevelandOK 74020

(918) 358-3605

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