Amazing service!! I live 2,000 miles away. My daughter arrived in the Cleveland area a few days ago, for school, and needed twin bed rails. I emailed a number of stores in the area, and within minutes received a response from Dan Geller, the owner of Fish Furniture. He said he had what I needed, just a few dollars, and if my daughter came in, he would show her how to set it up. He said he and his wife were going to dinner that evening near the area where my daughter's apartment was located, and if I wanted, he and his wife would personally deliver the bed frame to her apartment. But my daughter went in, he showed her how to set it up, helped her load it into her little car, then showed her a map of the area and where she could find the other things she needed. She called me and was totally amazed at his kindness, and the kindness of his staff. Then, the truly wonderful part---she got to her apartment and locked her keys in her car. Dan was the only person I "knew" in Cleveland, and so I called him, and he told me exactly who to call and what to do. For an anxious father 2,000 miles away, how can I say "thank you" enough to a businessman who would do so much to assist on the basis of such a tiny sale. I wish I could publish this to the whole Cleveland area. People ought to be standing in line to patronize a business with such good people. Thank you Dan Geller and all the folks at Fish Furniture! /ss/ Robert M
I bought a bedroom set at Fish Furniture in Mayfield Hts 20+ years ago which had a headboard and a footboard.. We just converted the bed from full to queen size and discovered that the side rails could be expanded to accommodate the width but not the length. Instant headache right? The answer was no....I called Fish Furniture and spoke with Dan Geller. Dan was completely understanding and made several phone calls for me. Later that day he called back and was able to get me all the necessary items I needed. I can't say enough about Mr. Geller and Fish Furniture! I thought I was going to have to go out and buy a regular bed frame (which wouldn't accommodate my footboard) and pay 150.00 and not be satisfied. Mr. Geller will get my repeat business undoubtedly. What a great experience and welcome outcome!
Fish Furniture is very nice store - family owned and operated 88 years in business ! They're oriented on customer needs, Instead of company policies and rules ... They have great people + outstanding customer service !!! We came for 1st time with furniture problem from other store, It's not even their store Issue, but owner Dan Geller and his assistant Jim Simcox did great job and took great care of us, as customers, as well as solved our problem ! super nice guys working their - no wonder why they so long in business ! we can't be more happier people and customers ! Highly Recommended !!! Thanx so much !!!