09/07/2008Provided by Citysearch -
Some of the details about our trip aboard the Nautica Queen were well attended to & others, well, not so much. It was our Anniversary & a particularly special one (my wife and I are expecting a baby in a month). The woman taking my reservation suggested a request for a table for 2, though she could offer no promises. Other staff said to mention early that we'd like a table for 2. When we did, the maitre-de told us they 'didn't have tables for two on the cruise'. Really? Interesting. Then why does your staff say the contrary? If we can't have it, just say so.
When we got to our table, there were BIG spiders on the windows (inside and out) & hanging from the lights, dropping to within inches of the patrons heads. The whole bow looked on, screaming with every pesky plunge. Why didn't we say something to the staff? Well, we did...FOUR TIMES before anything was done about it. Seriously! Our individual server twice & even the maitre-de who literally turned & walked away without saying anything. Guess he doesn't like spiders, either. Finally, a server from another section took notice of some of the passengers jumping from their seats & came over & took care of the one nose-diving our dinner table. She got a standing ovation, unlike ANYONE who had ANYTHING to do with seating in our section. Spiders happen, I'm sure...but guys, one look at your windows up front & you'll see what I'm talking about. Got a broom? Pretty gross for a lot of people trying to enjoy their meals at $50 per plate. Oh yeah, your speakers up there don't work, either.
The staff at the buffet were very friendly & took pride in their spread, which was nicely presented. The food was fair: think run-of-the-mill catered food & you'll have a good idea of what's going on there. Nothing ground-breaking.
The gem of the trip was topside at sunset.
Would I go back? Possibly, but for the price, I expected a little more. Only go while warm enough to go topside and onsider seeking discount tickets.