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JCPenney

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Business Details

28

years

in Business

Hours:

Regular Hours

General Info:
JCPenney is one of the nation’s largest apparel and home furnishing retailers. Since 1902, we’ve been dedicated to providing our customers with unparalleled style, quality and value. Visit our JCPenney Department Store in Parma, OH and discover a wide assortment of national, private and exclusive brands to fit all shapes, sizes, colors and wallets.
Extra Phones:

TollFree: (800) 322-1189

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Brands:
Lenox, Nike, Samsonite, Skechers, converse, levis
Payment method:
amex, discover, master card, visa
Location:
The Shoppes At Parma
Categories:
Clothing Stores, Men's Clothing, Furniture Stores, Department Stores, Jewelers, Shoe Stores, Women's Clothing, Beauty Salons, Portrait Photographers, Passport Photo & Visa Information & Services, Draperies, Curtains & Window Treatments, General Merchandise, Housewares, Beauty Supplies & Equipment, Blinds-Venetian & Vertical, Interior Designers & Decorators, Photography & Videography

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12/23/2011

Provided by Citysearch - 
Overall
Not the best

I bought the Groupon and it really wasn't a good deal. I never did pictures at JCP and never will again. The photographer could barely use the camera. She kept saying ""camera malfunction"". Frustrating with three little kids. The Groupon was misleading about the picture CD. Only one picture on the whole CD and wanted $150 for the real one. Very misleading. Photographer stated others have complained about it too. I had to wait 3 days and come back for the pictures. Everywhere else is cheaper and you get them the same day. Pictures were not very good looking either.

09/02/2010

Provided by Citysearch - 
Overall
Cordless Cellular Blinds

After remodeling my living room and dining room sixteen months ago I was looking for some new window treatments. What better way to modernize a new room then with cordless blinds. Thinking that this was the way to go; I turnded to JCPenney Custom Decorating.
I recieved treatments for a three-pannel bay window in the front of my house. Sixteen months after my purchase I quickly found out that JCPenney's ""Quality Guarantee"" is non existant. My blinds are not abused and I follow all of the proper procedures for using my blinds. So I was shocked that one of them would beak not allowing the blind to stay up.
I didn't think this was going to be an issue considering that when I purchased my blinds I was told that I had a lifetime warranty. After talking to several people in the Custom Decorating Department I found out that ""Quality Guaruntee"" and ""Lifetime Warranty"" equals an $85 plus tax charge for an installer to come and validate that my blind is broke and take it in for repair.
I have no other choice but to pay this fee because I cannot have one blind that will not go up but I am very unhappy with JCPenney and their product. My only hope is that they will be able to fix the original blind so that it matches my other two treatments.
I have eight other windows in my house that I was ready to have custom decorated by JCPenney, but after my recent encounter I have moved the rest of my buisness to Bali Blinds through Lowes and I advise anyone else looking into cordless blinds to do the same, because unlike JCP Lowes will stand by their product and make any repairs on their dollar.

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JCPenney

7900 Day DrClevelandOH 44129

(440) 845-7200

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