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Dora's Bridal & Formal

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in Business

Mon - Tue 12:00 pm - 12:00 am, Thu 12:00 pm - 12:00 am, Fri Open 24 Hours, Sat 10:00 am - 4:00 pm
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Bridal Shops, Wedding Supplies & Services, Women's Clothing, Formal Wear Rental & Sales

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Dora's was excellent and I found my dream dress there. They were very helpful and got me to think outside my comfort zone. I'm thankful they did because my dress is not what I thought I would like. The store was great, too. I went to another very large store and left almost immediately because it was so overwhelming and overpriced. They gave me great incentive to come back for bridesmaids dresses as well. I am very satisfied!


Horrible Service!

DO NOT WASTE TIME AT THIS STORE! I recently visited this boutique for a bridal consultation. I had an appointment scheduled and happened to be the only person in the store at the time. The ladies at the store were both incredibly rude, cold and extremely not helpful. Once I told them that I had previously tried on dresses at David's Bridal they got attitude with me. They made me feel like I was less than important and I felt rushed and agitated the entire time. I literally left the store in tears and refuse to go back even though thy had some beautiful dresses. My gown budget is roughly $1000 and if I am going to spend that type of money, I deserve quality and helpful customer service to go along with it. I ended up buying a dress I tried on at the store from a different boutique. Their loss.



AMAZING STORE! After searching for prom dresses for months with no luck, I came across Dora's Bridal. Because it was 3 weeks before prom, the selection was limited, but my extremely picky daughter found 5 dresses to try on; the dresses were so beautiful and unique and my daughter found the dress of her dreams! The sales staff were very attentive and so nice. Since it was too late to be ordered, the dress, 8 sizes too big, had to be altered. The seamstress was booked and I was recommended a place for alterations, who told us the dress cannot be altered. I went back to Dora's and was told the dress can be altered and fit us into their busy schedule since it was my daughter's dream dress. The staff went above and beyond and the dresses are beautiful-I highly recommend Dora's!


I definitely found the dress o...

I definitely found the dress of my dream's at Dora's bridal. Being plus size made it hard to find a dress that didn't look like it came from the goodwill at David's bridal or other local stores. My dress was gorgeous and everyone there made me feel like a princess. It's great to feel comfortable when you already feel self conscious about your size. The ladies were polite and very accommodating. The bridesmaids were also very pleased. The seamstress was amazing, she went above and beyond to make my dress perfect in every way including some special add ons I requested. Everything was perfect from the service, styles and sizing. Thank you dora's bridal for making my special day unforgettable!


Provided by Citysearch - 
Loved this store!

Dora's Bridal was a good place to go to. I recently went there looking for a prom dress. Although they didn't have the biggest selection, the service was amazing. They lady helped me pick out dresses, stayed with me while I tried them on, and even helped me clamp together the dresses that were too big on me. I found 2 dresses I liked a lot, but I decided I was going to keep looking. Although I didn't buy anything, the lady said she would hold the dresses for me for up to 2 weeks and even gave me a coupon for 20% off. All in all it was a great expirience.


The ladies at Dora's Bridal ar...

The ladies at Dora's Bridal are the BEST! I planned my wedding in 3.5 months. After other shops told me I wouldn't have a dress in time, Dora's Bridal made it happen. I ordered my dress and had alterations done with time to spare. I couldn't ask for a better experience. Everyone was helpful, knowledgeable and kind. The wedding was fantastic, but our photos weren't. We had our wedding pictures retaken and again everyone at Dora's Bridal came to the rescue after the dry cleaners ruined my dress. They bent over backwards to fix my dress in time for the reshoot. THANK YOU!!! I will always sing your praises!


No customer service skills..terrible service

My cousin just got engaged and Doras Bridal is the first bridal shop we visited. We waited until she was done with the previous customer. When they left she got on a personal call and totally ignored us. So I stood in front of the counter waiting. Then we sat and waited some more. After 10 minutes we left. She totally ignored us. She didn't acknowledge us. Business must be so good that she didn't need anymore customers. She couldn't be the owner.


Provided by Citysearch - 
Ruined my dress shopping experience

They were rude to me the first time I even stepped foot in this place. It's a magical experience for a bride to try and dresses and I got far from magical. As I was picking out dresses to try on, the sales woman suggested a dress. I said No, I dont really like that one. Her response in a snide manner, Well how do you know what you like? You have not tried any dresses on yet. I said, I just dont like the material, it's too heavy. Had I not found my dream dress there, I would have gone elsewhere. I wish did for the bridesmaids dresses,
I made an appointment for my girls and we were treated like they were too busy to deal with us. Out of all of the sales woman there, one was friendly and tried helping. After we found ""The dress"" for my girls they all got measured too big. the one girl was told she was anywhere from a size 0-6. That's a big difference. Then in front of everyone, the seamstress said that the one girl was too big and might not even fit in the biggest size dress. My bridesmaid was mortified!
I tried my dress on for my girls and the one noticed rips in my dress, something that they should have caught before they let me try it on. They ordered me a new one but never called when it came in. They said they called me three times though.
Finally my girls dresses came in. EVERY single dress was too big. Even the girl who wouldn't fit in the dress. The one dress was frayed all the way down the zipper and the other's hook was not a hook but a sharp peice of metal. I called to complain and they said they can't do anything becuase the girls picked the sizes. I was in shock when they said this. They were measured and told that they should all get the bigger size. They showed no sympathy but rather I was in the wrong.
None of my bridesmaids or I will be getting our dresses altered through them. I refuse to give them any more of my time and money.



Dora's Bridal and Formal is not only very affordable but they are customer friendly. They went over and beyond my expectations and they showed that they really care. I was very pleased and I recommend going to Dora's Bridal and Formal for any occasion, wedding,prom.. extra.


DIane & Jackie

We visited Dora's Bridal at the end of our wedding dress shopping so we could compare with other similar businesses. We were impressed with their genuinely helpful service and knowledge of their product line. They offered a no pressure atmosphere and we knew this was the place to purchase when ready. Thanks especially to Joanna for her expertice.

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Dora's Bridal & Formal

22244 Lorain RdClevelandOH 44126

(440) 734-2247

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Dora's Bridal & Formal

22244 Lorain RdClevelandOH 44126

(440) 734-2247

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