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Carpet One

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Business Details



in Business

With Over 1000 Stores Nationwide. We Have the Best Warranties and Financing in the Business.
BBB Rating:
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BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
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Regular Hours


General Info:
Permanent Carpet One Floor & Home has been family owned and operated since 1947. Visit our showroom today to find the best deals on carpet, ceramic tile, hard wood, laminate, and vinyl flooring. All our products come with full warranties and are available with multiple financing options. Since we also warranty our workmanship and our installation technicians are fully certified and experienced, we assure you the finest service in the business. Come meet our family and select a beautiful new floor for your home or business today!
Extra Phones:

Phone: (216) 672-4418

TollFree: (800) 394-3064

  • Tile
  • Used Carpets & Rugs
  • Carpeting
Exclusive Top Brands Such As Armstrong, Bigelow, Lees, Good Housekeeping, Marmoleum, Stainmaster, Liz Claiborne, Hartco, Bella Cera, Mannington, Virginia Tile and Daltile.
Payment method:
amex, check, discover, master card, visa, cash, financing available, all major credit cards, debit
Just one mile south of 480 on Ridge Rd.
One Of America's Largest Carpet Retailer.

Permanent Carpet One Floor & Home

Permanent Floors Carpet One Floor & Home

Carpet One-Permanent Floors

Permanent Floors Carpet One

Carpet & Rug Dealers, Floor Materials, Tile-Contractors & Dealers, Carpet Installation, Hardwood Floors, Building Contractors, Carpet & Rug Cleaners, Building Materials

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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
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Wood floor refinish

I chose this company since the person who came to consult me on my old floors, Ryan, was very professional and the company was very old. The guy, Matt, who came to my home was so nice and did such a good job of refinishing my drab old floors into a rich, dark walnut color. I barely had to dust a thing when they finished and I never even covered the furniture. I recommend the highly.


Provided by Citysearch - 
Issues with installation

First, I am only giving one star because of their customer service and if they ever actually return a phone call I will re-rate. Our carpet is 2 years old and had the installers out once since to repair where the carpet was coming up at a doorway. We have had creases since installation and they have not gone away. We have now contacted the store 3 times without any reply. The installation warranty is for the life of the floor so we are well within our rights to complain.

At this time I will not recommend Permanent Floors to as many people as I possibly can.

Finally had a sales rep come out and he stated he saw the issue immediately. They sent out 2 installers to stretch it but they arrived they too saw the problem immediately but could not fix it. They were to talk to the sales rep who would contact us today but he never did. I called and left a message so saga continues. Will update as to whether they stand behind their product and warranty or if they continue to provide horrible service.

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Carpet One

5620 Ridge RdClevelandOH 44129

(440) 884-3300

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Carpet One

5620 Ridge RdClevelandOH 44129

(440) 884-3300

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