Just the other day, I had the pleasure of dropping in at Keller's to repair the missing diamond in my wedding ring and find a great anniversary gift for my wife. I hoped to give my business to a local establishment. The moment I walked into Tommy's store, I was greeted by a friendly smile, great conversation, and an attentiveness to what I was looking for that allowed me to take care of both needs very quickly. While not a huge selection, Tommy's jewelry assortment was perfect. My wife and I have gone to tons of large jewelry stores looking for pieces that fit her particular tastes, and we always leave never having found that perfect piece. Within 20 minutes, my ring was scheduled to be picked up and I had the perfect necklace and pendant, something my wife had been looking for in all those other jewelry stores. It was outstanding, and better yet, the prices were great. The following day, I stopped by and picked up my wedding ring. It looked good as new. 5 stars all the way!
My family has been costomers of Gustave Julian Jewelers for about ten years. My mother and father have been delighted with the service and quality of their products. A year ago my husband Tim purchased a beautiful engagement ring at a commercial vendor based in South Florida where we now live. My wedding was held here in the Cleveland area far away from the vendor. Two days before my wedding I noticed one of my little pave diamonds had fallen out of my setting. I was devastated! We called the vendor in Florida and there was no help for us so far from their store. My mother called Gustave Julian and asked if there was anyway they could help. Gustave Julian said "bring it in and we'll have a look at it". Three hours later my ring was fixed with a brand new diamond! They really saved the day and contributed to my mental stability. Thank you Thank you Thank you!
The Kooreys were kind, helpful, and understanding when I came in with issues about my engagement ring -- a ring that Jed-Fi really, really screwed up during a simple resize. Because of the kind and family-like nature of Koorey's business, they will be seeing me whenever I need anything jewelry related, as simple as it might be. I would recommend these wonderful people to anyone in need of jewelry assistance or maintenance. These lovely folks know what they're doing. Oh, and they don't lie, either.