I had called a number of other florists in the area, none of which picked up the phone We are from out of state (NY) and needed to get something to our friends in Cleveland for a funeral the next day. Finally, here at Vic's, someone aanswered the phone on a Saturday. She was wonderful! Able to suggest appropriate arrangement and card message for us when we really weren't too capable of coming up with something. I didn't know the gentleman's first name but she offered to look it up for us....and made it seem effortless. I wish I had taken her name so I could include it here.....but know that you're dealing here with a fine, professional and compassionate business. Thank you, Vic's.
I called Vic' Floral for help with a Valentines Day gift to a loved one in Cleveland while I am from Michigan and don't know the area well. Kelly helped me and was wonderful compared to by bad experience with "Diamonds Flowers" not needing anymore business and telling me to call another florist and then hanging up on me. Everything I asked for was a problem with Diamonds Florist and nothing was a problem with Vic's. Keep up the great service Kelly and thank you for making Valentine's Day special. I look forward to your services in the future.
Recently my father passed it was a very difficult time for my family and I. We made all the arrangments which was not easy. When it came to the flowers I already knew where to go.My family has been doing buisness with Cloud for more then 40 years. They make a difficult time easy, always caring and compationate. Cloud also did my wedding flowers 20 years ago,now they will provide flowres for my daughters wedding in June.If your looking for a florist i recomend Cloud,there work is always beautifull and they prices can't be beat.