Ambulatory Surgical Center

The care was okay, but slow. I am okay with them taking their time, for safety's sake, though. The folks in the back had a fabulous bedside manner.



Sadly, one of the workers decided to threaten to take my child with her and tried to shame him into moving faster to sit down. It is not okay to threaten to kidnap a child even if it is "just to scare him". I had already directed him to sit for safety and he was moving to do so. When I told her to leave us alone, she got agitated and tried to argue. That is harassment. She didn't know that I am a highly qualified state certified teacher with a master's degree and special needs experience. She didn't know that my child has special needs. She didn't know that I am a behaviorist. She clearly didn't have a clue about child development, special needs, or professional conduct. I should have filed an order of protection against her. She is a dangerous kind of ignorant. I suspect we will make the drive to Orlando or Tampa next time due to the unprofessional and dangerous behavior of this staff member and the lack of response from the management person who was hiding "on the phone" instead of addressing the matter. My child was in the office for only a few minutes, yet this is what happened.