I really have nothing bad to say about them, I have an auto loan through them and they are pretty good to me. When I lost my job they actually let me skip a payment without any questions or papers being signed. If I am having financial problems they usually help me set up payment arrangements. But I will say that sometimes the customer service personnel dont always speak to you in the best manner, but I must say that I will finance another vehicle through them. And did I also say my credit is way less than perfect but they still approved me.
I bought a car at buy here pay here 6 months later my account was sold to this company, so far I have no problem with them, the best part of all is that mid atlantic reports all my payments to the credit bureau and it has helped me build my credit. I have four payments left on my car and this was a two year payment that I had, I would totally recommend them for people that want to increase their credit score..
The staff at Platinum Auto Finance were just great. My rep was a man named Robert (which I see alot of positive things have already been written). He was up front and honest and I liked that he did the papers first and then showed me the car options, that way were hopes were not dashed. He made me feel that even though my credit is not the greatest i am still worthy, so I was grateful for that.