To anyone who is looking for a new or used car , this is the place to come. It has a family environment with people who really care and are willing to try to go over and above to get you in a car. They always have a smile and willing to listen to your needs and than take it from there. I have bought two cars within this month and the only reason why I was not happy with the first one because I did not take the time to really look everything over. So I called and talked to Tracy Affrunti who is the sales and leasing manager. She went over and beyond to see what they could do to solve the issue. So in a few days time they came back with a few options. I decided that since I wanted more than what this car had, they decided to look into putting me into the next car up which was the ford fashion titanium. Which has everything and more I wanted. So this took a few more days to figure what they could do and do you know they were able to buy back my car that I just got for the full amount and put me in another the one I wanted. And I do know that most dealerships would not do this because for one it has lost value when it drove off the lot, they already lost money on the first deal in some ways, but did make some on other ways. But with this car they worked the numbers to make to be able to get into this car. And I am sure that this was a loss to them as well. But they went over and beyond to make me happy in so many ways. They even gave me lunch since it took time to tint my windows. I also truly believe that all of the staff truly want there customers to always leave with knowing they had great service. And I can tell you this if you have a problem, just be calm and talk to someone there and they will do there best to make you satisfied and solve any issue you might have. I also met Mr. Walker Ford and I can tell you from what I see by talking to him and also from his commercials he truly is what they say, a very kind and caring person and always wants everyone who walks into his store to feel welcome and always leaves with a smile on there face because of good service. So again I want to thank all the staff at Walker Ford for making me feel like family and I will always remember how good- no how fantastic you all treated me! Thanks again! Mr Hamm
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We had the best buying experience at this dealership. We happened to be passing by after another dealership jerked us around and not only was their service level second to none they didn't try to pressure us into to buying something that we didn't want or couldn't afford. They spent time going over different options in our price range and showing us in detail the difference between the cars. Our sales person Lee was well informed about the features of the 2013 Sonata that we purchased and was patient with us while we found the perfect car for our needs. The GM came over to us several times to thank us for coming in and met us on our way out to thank us for our business. I would recommend this dealership to my family, friends and colleagues or anyone that dreads going to buy a car that wants an actual hassle-free service oriented experience.
My name is Bobby Johnson, owner of Bobby J's Auto Sales. This is in response to a review written by a previous customer who decided to make me out to be a scam artist. I give every customer the chance to view the carfax/free. Every customer is allowed to have there vehicle inspected by whom ever they choose friend/mechanic. No demo ride is cut short, meaning you will be allowed to demo as long as is needed. No one is rushed or pressured to purchase a vehicle. This woman was not given an alterered carfax, she had the vehicle fully inspected by Meineke. She also bought a vehicle which has one of the highest satisfaction ratings given. Unfortunately you cannot please all even though I/we do try.