We go to Mugs a couple times a week. The food and service is consistently very good. Portions are large and prices are awesome. We seldom can finish our meal and often get two out of them (especially the Buffalo chicken sandwich). The staff is always pleasant and always remembers us. Mugs has a family-friendly atmosphere that we truly enjoy. This isn't 'Mugs n Jugs' or Hooters. There are plenty of TV's and it isn't too loud. The kids love the video games and the Karaoke too.