Russell is simply amazing! I contacted a total of *THREE* realtors and the saying, "third time's a charm" in this case was absolutely true. Russell Harris was so patient and kind and took so much time out of his schedule for us. My husband is PCSing from Louisiana to Clarksville so we needed an agent who would answer us promptly and honestly with all our questions and concerns. If he ever once got annoyed with me he never let on and stayed calm and cool through the whole process even if I got emotional. He took HD video of MANY properties and uploaded them to the internet so I could see them and it was almost as good as being there myself. He opens closets and bathrooms and showers etc. Then he called us on the phone and talked in detail about each property and gave advice where I needed it and answered all my questions clearly and HONESTLY without regard to his own pocket. Two of the listings he explained he did not believe fit our needs were his own listings. He absolutely had our best interests at heart and we couldn't be more grateful or more satisfied! SO AWESOME!!!
Worked with a different realtor for a few weeks that was slow to respond to my emails or texts, when I would call, I would not get a call back for a couple days. I started working with this other Realtor because USAA assigned me to them. I got sick and tired of the lack of professionalism and response so I looked up realtors on zillow. Russell was highly recommended so I gave him a call. He answered my call without having to leave me a message. He answered all my questions and sent me listing while on the phone. He called ME later that day to make sure I got the listings and talk to me about getting together. During the entire process he contacted me almost every time, not excessive but genuinely making sure I was taken care of. He even made a suggestion as to a more accommodating mortgage company which I was use to always dealing with USAA but I took his advice. He ended up getting me a much better deal on my mortgage than USAA was going to give me. I see now why Russell is so recommended. Thank you so much Russell, you are truly an amazing Realtor.
ERA is managing my home and they have been absolutely wonderful. They are always very professional and courteous. I moved last summer and their staff was so helpful with the process of setting up my house as a rental in addition with constant communication with me. Since I had never rented a home I owned previously, I had lots of questions about the process. They were always quick to return my calls and assist me with all of my questions. In addition when we have an appliance in the home that needed to be replaced, they coordinated everything for me and had it replaced quickly for my tenants. It is definitely a piece of mind for me to know that they are managing my property. Give them a call. You will not be disappointed.