When I first found out that my husband was going to be stationed at Ft. Campbell I immediately started looking for apartments in the area. I knew exactly what I wanted for our family... new construction, washers and dryers included, gated, and pets allowed. I searched online for communities that met all of my needs and had it narrowed down to this one and another. Living out of state at the time and trying to figure out everything I would need to do to make the move go as smoothly as possible was time-consuming and, at times, overwhelming. I contacted the people in the office and they were more than willing to help me. They sent me all of the information via email and even let my sign my lease online. They responded to me in a timely manner and I knew this was the place for me. When my husband and I arrived, we were greeted by Anna. She acted happy to see us and was smiling. She explained everything that we needed to know about the apartment and told us about the pool party that they were going to be having along with several other activities that were to come. I have never had any issues with my apartment and every time I go into the office I am treated kindly. Just recently when I found out that my husband was going to be deploying, Anna gave me some information regarding things that I would need to know during his time away and offered to help in any way that she could. All of the ladies in the office are friendly, but she really stood out to me as a kind and sincere person. I have enjoyed my stay here and have recommended it to several people I have met during my time here.
A+ Realty has managed our home for about 8 years and we absolutely love them and their service. We just want to thank them--on such short notice--for making time for my wife to meet the Tenants and do a walk-through at our property. Thank you Kelly Kellett for making time when you really had no time, so that she would be able to travel further after the visit. Being able to see the house in the morning instead of in the afternoon, (let alone on a Saturday) indeed did make the difference between her having to spend another night on the road and being able to finish the trip the same day; which is what she was able to do and arrived here last evening about 10:00. We are thankful for having A+ Realty doing such a magnificent job of managing the property. In our experience you are the best, and I relish learning about the continuing improvements you are making for the benefit of all concerned. We are thankful too to have had such excellent tenants who've done such a good job caring for the house. Again, thank you A+ Realty for all that you do. We have always had great communication, been paid on time, received copies of all our bills, had all our questions answered and had exemplary courtesy and service.
Personally, I disagree with the other comments. Billi Jo, the manager, has always been professional. I have had many issues that have been addressed personally and professionally in a timely manor. She does not beat around the bush and isn't in the office to make friends. I appreciate her not sugar coating things. She certainly has more tact than I do. The other ladies of the office are bubbly (Pam is gone, YAY!) and sweet. They have always initiated conversation and been apart of our community as their profession sees fit, i.e. help with deployed soldiers, community events like wine tastings, picking kids up in the afternoon and riding them around, etc. Always friendly and professional. In reference to price, it is very expensive, but you are not only paying for the apartment. I don't have a problem at all over paying for my apartment because of the amenities and type of people who will be able to afford this place. I don't have to worry about PFC Joe Snuffy smoking potpourri and getting drunk with his buddies. You know why? Because at the price for rent I pay, PFC Joe Snuffy on potpourri can't afford it. I love my place. I have been here for almost a year and don't have any issues.