This made my first time ever renting a car & my experience overall was good. The only issues I had was their slogan "We'll pick you up." is only valid in certain locations so that put a strain on getting to the location to pick up the car. Also, they didn't explain the pricing/gas return policy very well to a first time renter, so, I paid 3 times more than I was quoted online, so that came as a big shock. At least now I know what to expect.
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I have used this location for a year. I rent one or two times a month. When ever there has been a problem the manager has made it right. I only real issue I had was when I was given a car that was not the class I ordered. When I questioned the sales person he told me it was the correct class. Long story short. the main manager made it right. From that time on I have not been lied to.
I love my rentals from Enterprise Rentals, they're cars are always nice and clean. Plus they're customer service reps are always nice and very patient with me each time I go there.