Bella Dental Services

The staff here were very professional. Very afraid of the dentist, but she was very gentle. The receptionist Mrs. Erlene is the best!

Nightmare does not begin to cover it! Overly nice and professional in first visit with needs of dental surgery and get full dentures. Took over 3 hours to do exam and x-rays and get though financials as no insurance. Extremely expensive in their pricing!

Could not afford to do the surgery and full dentures with them , asked to pay just cost for the temporary dentures ordered , total refusal to help . What occurred after that was like Jekyl and Hyde.

The degree of rude , and problematic behaviour on their part was unbelievable. Too long of a story to share here, but was the most unethical and unprofessional thing i have ever experienced. Greed unparalleled!

In the end the temporaries were picked up weeks later post a credit card dispute and they had taken the teeth out of a liquid solution packed in from the lab and allowed to dry out and be compromised in their viability . Not knowing this until dental surgery at another dentist , found what they had done.

DO NOT GO HERE!!!!!! I lost my retainer, and had to get another one. This has happened before, and getting a retainer is simple. Your dentist needs to make an impression to send to a lab to have your retainers fit for your mouth. I waited for 2 1/2 hours just to have an impression made. Then when I came back I asked them if they could help me adjust my retainers so that they could help my teeth shift back to its original place because I had not worn my retainer in three weeks. The dental assistant and dentist told me that they could not adjust my retainers because they were not an orthdontist. Are you kidding me? I told them I have had a retainer for ten years now. Anytime I want my retainers adjusted, the dental assistants have always adjusted them with pliers. I had to ASK FOR PLIERS AND SIT THERE AND ADJUST THE RETAINERS MYSELF!!!!!!!! AFTER I JUST SPENT $400 ON A RETAINER. AND THE DENTAL ASSISTANT AND THE DENTIST SAT THERE AND WATCHED ME. AND SIMPLY SAID - "OH, GREAT YOU GOT IT." THIS PLACE IS A JOKE!!!!!!!!!!!!!!!!

I've had a terrible experience at the Lilburn location. They had to change the name from Zoom to Bella because of how horrible that place was. I wish I never went there, would have saved me a lot of time, money and most importantly, sanity.

The staff at Bella Dental is friendly and knowledgeable. I have been to many different dental offices over the years and have hated each visit. This dental checkup was very different. I think I can finally say I have a primary dental provider :)