More Info
- Email Business
- BBB Rating
- Services/Products
- Sunless Tanning Lotion.
- Payment method
- all major credit cards, amex, visa, insurance, discover, mastercard
- Other Link
- Categories
- Body Wrap Salons, Barbers, Beauty Salons, Cosmetic Services, Massage Services, Skin Care, Tanning Salons
- Other Information
Parking: Lot, On Site, Free
Bike Parking: No
Wheelchair Accessible: Yes
GalleryView all (13)
Reviews
05/26/2018
Had gr8 experience with 1st spray tan with Sam Yost 👍🏼‼️. Very knowledgeable, informative & pleasant ‼️. Would definitely recommend getting sprayed rather than the booth😎
07/22/2015
They will tell you whatever you want to hear to talk you into a purchase then when you have a problem they promise to fix it and then never return your calls. They admitted to the wrong. I then asked to speak to a manager, I was told I would hear something back within a couple days. Still nothing. Beware they are only there for the money and do not stand behind their services.
09/08/2014
Worst haircut of my life! The stylist, Elisse, used a razor on my hair and left me with giant sections of hair less than 1/2 inch long! The mess she left cannot be covered with judicious use of a curling iron. I looked better when I went in. The shampoo assistant was excellent, however.
07/10/2014
My hairdresser was Kacie, who clearly did not know what she was doing and was unwilling to admit that she was in over her head. I went to Tuscan because I thought that such a nice place would hire competent staff. I was wrong. Not only did I receive the worst haircut of my life but Kacie also cut my neck with the clippers. I don't mean accidentally poked me and it hurt a little, I mean she had to wipe the blood off my neck. My haircut was so bad that another hairdresser was unable to hide the horrified look on her face even after she noticed that I was looking at her. It is going to take at least 3 months for my hair to grow long enough to be fixed and even then it will only be fixed and not the haircut I wanted.
Side note: don't trust the rating on demandforce.com. The owner deletes the negative reviews.
Hi Brittany. We are truly sorry that you were not happy with your experience at Tuscan. If a customer is not happy with their experience, we always want the opportunity to make things right and we regret that you did not contact us directly to let us know you were unhappy with your service. We are confident in Kacie's abilities as a stylist, as she has 7+ years of experience and has many happy repeat customers. We spoke with her and she felt that she did the cut as requested and remembers you saying that you liked it and did not want her to do anything differently. You even allowed us to take before/after pictures for social media. Had you expressed to us at the time (or afterward) that you were unhappy with the cut, we would have done everything we could to fix that. We do want to apologize for the fact that you were cut with the clippers and we immediately replaced her clippers after that regrettable incident. Regarding the comment about our demandforce.com reviews, like all other review websites, business owners are not allowed or physically able to remove negative reviews from demandforce unless they can prove that the review is false, is abusive or illegal, violates privacy, or not from a customer.
Details
Phone: (304) 326-2204
Address: 482 Emily Dr, Clarksburg, WV 26301
Website: http://tuscanspaandsalon.com
People Also Viewed
- Top Nails
520 Emily Dr, Clarksburg, WV 26301
- Hair Inc
548 Emily Dr, Clarksburg, WV 26301
- Body Movement Energy Massage Therapy
1633 Buckhannon Pike, Clarksburg, WV 26301
- Pro Nails
130 Emily Dr, Clarksburg, WV 26301
- SmartStyle
550 Emily Dr, Clarksburg, WV 26301
- Smooth Look
321 W Main St Ste 626, Clarksburg, WV 26301
- Elevation Nails & Spa
130 Thompson Dr, Bridgeport, WV 26330
- Spa Policano
95 Rosebud Plz, dr Clarksburg WV, 26301, Clarksburg, WV 26301
- PARIS NAILS
1222 w main st, Bridgeport, WV 26330
- Holiday Hair
2399 Meadowbrook Mall Unit 595, Bridgeport, WV 26330