The toy selection is fine, but the people that work there are never arond the store, if you want help you have t go find them in the front.. Most of them are friendly, but it is a pain in the a$s to drag my kids to the front anf back every time i need help.. I live right next to this store and go here ALL the time, so this is based on numorous enconters.
I was here for Force Friday in September. The event was handled very well, and shoppers were moved thru in an orderly fashion. The quantity of action figures was lacking, but I've learned that was a Hasbro issue, not a store issue. Decent event overall.
Toys R Us has always been my go-to place for kids birthday gifts. They have a great selection of anything a kid could want and competitive prices., which I want. Store personnel are also helpful.