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Chase Bank

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Business Details

217

years

in Business

Chase Bank
Chase What Matters
Hours:

Regular Hours

SunClosed

General Info:
Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
Extra Phones:

Fax: (855) 595-2363

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Brands:
visa
Payment method:
debit, master card, visa
Location:
Sunrise
Categories:
Banks, Loans, Commercial & Savings Banks, Financial Services, Mortgages, Credit Card-Merchant Services

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Carol Sue

Posted: 11/15/2010

Provided by Citysearch - 
Overall
Rude and Unprofessional

I called the Sunrise Office on 11/12 regarding a refi on my home and talked to the loan officer whose responsibility it is to handle home loans at this branch. As I had called around to see what the current rate was with other banks, I also asked Mr. S.M. what their current rate was. When he said that it was x plus 1/4 point I responded 'that's high'. This professional promptly HUNG UP THE PHONE ON ME. I could not believe what he had done. I called back hoping that I was wrong, that perhaps we had just gotten disconnected, but he refused to answer the phone!!
I consider this loan officer's conduct to be immature, rude and unprofessional. I guess the silver lining is that I was going to move all my banking business with whomever I refinanced with (which includes a very healthy 6 figure account). Finding out how they treat their clients before I moved all my business probably saved me some grief down the road.

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Chase Bank

5801 Sunrise BlvdCitrus HeightsCA 95610

(916) 863-2750

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Chase Bank

5801 Sunrise BlvdCitrus HeightsCA 95610

(916) 863-2750

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