We have been dealing with RPM Midwest as tenants for the last several months. From the original showing, to the communication following the showing, to the lease signing, and support and communication after the lease, Bonnie at RPM has been great to work with. She has communicated well with us and helped us with answers to questions and helped assist us in finding a resolution to an issue we had at our new place. From discussions with her, I know she is also mindful of her responsibilities to the owners of the property. My experience with RPM has been very positive with Bonnie and with Clint who is head of maintenance. I would recommend this company to others.
Real Property Management has exceeded my expectations time and time again. Want an awesome place to live? Look no further. Being what some people would call "overly critical," I can't help but share my positive experiences about RPM. The staff is kind and helpful, and best of all, they live up to their name: they're real. Let me explain: I'm sure, like me, everyone has had at least 1 negative renting experience. Unlike a lot of rental companies I've come across, RPM values transparency and client satisfaction to the highest degree based on ALL my interactions with them. I'm always hesitant to give 5 stars, but RPM definitely deserves it.
I moved into my rental about 1 1/2 months ago and at first was leery about going with a property management company versus a landlord. But I can tell you that’s been the number one reason I’m happy with them. They answered the phone when I needed to get my dishwasher fixed and got someone out here right away! So far, everything has been great with Real Property Management. Viewing the property was even a really easy/convenient experience. The staff has communicated well by email for the lease signing and payments (including issues with the payment portal- they were very helpful getting set up) The house is clean and we are happy!