We have been dealing with RPM Midwest as tenants for the last several months. From the original showing, to the communication following the showing, to the lease signing, and support and communication after the lease, Bonnie at RPM has been great to work with. She has communicated well with us and helped us with answers to questions and helped assist us in finding a resolution to an issue we had at our new place. From discussions with her, I know she is also mindful of her responsibilities to the owners of the property. My experience with RPM has been very positive with Bonnie and with Clint who is head of maintenance. I would recommend this company to others.
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Real Property Management has exceeded my expectations time and time again. Want an awesome place to live? Look no further. Being what some people would call "overly critical," I can't help but share my positive experiences about RPM. The staff is kind and helpful, and best of all, they live up to their name: they're real. Let me explain: I'm sure, like me, everyone has had at least 1 negative renting experience. Unlike a lot of rental companies I've come across, RPM values transparency and client satisfaction to the highest degree based on ALL my interactions with them. I'm always hesitant to give 5 stars, but RPM definitely deserves it.
My experience with RPM has been very pleasant. I saw a house after 5pm on a Friday afternoon and submitted an application that Saturday and Bonnie was very quick to work with us and we heard back that we were approved and chosen on Tuesday. They have been quick to return emails and she answered all of my questions. We moved in the property in the middle of the month and they prorated the rent for us. She gave me all of the information I needed regarding getting utilities switched over. I think it is convenient that I can pay my rent online too. I would recommend RPM to my friends/family.