To be clear, this rating is not for the hospital, but for the ER department at Bethesda North. The incompetence of the staff there nearly got my husband killed. I drove him to the ER for severe pain. They said they would give him some medicine at home, and an injection for pain while he was there. If I had known anything about this pain shot (Dilaudid) at the time, I would NOT have let them give it to him. Here’s what happened:
They didn’t check his medications for interactions, despite us giving them a physical list.
Had interaction reactions with his other meds AND an allergic reaction, to the pain shot.
He fainted, and had convulsions twice. The second time happened when the doctor tried to make him sit up.
No one would respond when I screamed for help. Not in a hospital room, just a big room with patients separated by curtains. There were plenty of nurses walking past. Doctor could not be bothered to interrupt his conversation to help me keep a seizure patient from falling out of his chair.
When he finally could be bothered to help, just stared at him, then blamed my husband as if it was his fault, just saying “It’s all in his head, or he’s tired.” Yelled at him. Also denied that he was having a seizure.
Once he came around, had trouble breathing, throat was swelling up, they moved him to a room. Would not give him oxygen. Nurse said that he’s just anxious. Note that my husband was unconscious when she said this.
They would start to take his vitals, but then half the time they would leave before they were finished so they never knew the results.
He was overheated and sweating excessively. I asked the nurse for a cool compress. She told me to find some washcloths and get them wet. Refused to do it herself.
Asked my unconscious husband if he wanted Benadryl, “just in case it might be an allergic reaction.” I asked them to give it to him.
No Benadryl thru IV, or liquid Benadryl even. Made him swallow a pill with a swollen throat. No fluids given, despite probable dehydration from overheating and sweating. He felt like the inside of an oven to the touch.
When I asked for all these things they didn’t give him, I was either ignored, or told “No, he doesn’t need it.” There wasn’t much else I could do. Asking for different nurses did not help.
My husband miraculously pulled through. I do not know how.
This was the worst negligence I have ever seen. We ended up being there for several hours (and basically received no medical care for the duration) all because they didn't check medications, and were too lazy and cruel to fix THEIR mistake and help him. I am going to read up on how to do CPR, how to help someone having a seizure or choking, because I no longer trust the medical community to take care of my loved ones. I advise others to do the same, no matter what hospital you choose to go to... you might just save someone you care about when you are stuck at a bad place like this. Avoid Bethesda North ER if you can help it.