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Bethesda North Hospital

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Business Details

46

years

in Business

BBB Rating:
A
BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

General Info:
Bethesda North Hospital, a part of TriHealth, is one of the leading cardiac care service providers in northern Cincinnati. Founded in 1896, the hospital specializes in various types of cardiac procedures, including arrhythmia and valve repair. Bethesda North Hospital performs heart surgeries, cardiac catheterizations and angioplasties. It maintains the Bethesda North Vascular Center, which performs cardiothoracic and vascular surgeries and interventional cardiology and radiology services. The hospital also specializes in the detection and treatment of a variety of vascular diseases, including carotid and renal artery stenosis and aortic and thoracic aneurysm. Bethesda North Hospital additionally provides women s health, cancer care, hospice, and alcohol and drug treatment solutions.
Extra Phones:

Phone: (513) 865-5596

Phone: (513) 865-1441

Phone: (513) 984-1443

Phone: (513) 865-2246

Phone: (513) 865-1241

Phone: (513) 569-5400

Fax: (513) 865-1441

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Services/Products:
  • Trauma Center/Level III
  • Robotic Surgery
  • Neuro-Surgical Services
  • Hospice
  • Diagnostic Radiology Services
  • Spine Surgery
  • Blood Bank
  • Wound Care/IP
  • Home Health
  • Radiation Therapy
  • Outpatient Services-InHouse
  • Prosthetics
  • Acute Care
  • Cardiac Surgery
  • Alcohol-Chemical Depend
  • Bariatric Surgery
  • Urology
  • Dietary Services
  • Respiratory/Pulmonary Svcs
  • Joint Replacement
  • Pharmacy Services
  • Physical Therapy
  • Gastroenterology
  • Obstetrical Services
  • Cardiology/Non-Invasive
  • Social Services
  • Medical/Surgical
  • Infusion Therapy
  • Occupational Therapy Services
  • Rehab
  • Emergency Services
  • Psychiatric Services/Adult
  • Operating Rooms
  • Angioplasty
  • Podiatry
  • Post-Op Recovery Room Services
  • Clinical Laboratory Services
  • Rehabilitation Services/Non-CARF
  • Vascular Surgery
  • Speech Pathology Services
  • Oncology Services
  • Ultrasound
  • Nuclear Medicine
  • Cardiac Catheterization Lab
  • Electrophysiology
  • EGD Procedure
  • Anatomical Laboratory Services
  • Inpatient Surgery Services
  • Neonatal Nursery Services
  • Orthopedic Surgery
  • Anesthesia Services
  • Intensive Care/General
  • Hemodialysis (Dialysis)
  • Outpatient Surgery
  • Arthroscopy
  • Coronary Interventions
  • Cyberknife
Location:
Bethesda North Hospital
Neighborhood:
Montgomery
Accreditation:

Nonprofit Hospital

AKA:

Royalty, Jonathan C

Shanley, Dean J, Do - Bethesda North Hospital

Jonathan Cain Royalty

Categories:
Clinics, Hospitals, Surgery Centers, Medical Centers
Other Information:

Best Practices followed: Electonic Lab Results, Safe Surgery Checklist In Use, Electonic Lab Tracking Between Visits

Inpatient Services: Cardiac Surgery, Nursing Care

Outpatient Services: Eye Surgery, Skin, Gastrointestinal, Nervous System, Cardiovascular, Musculoskeletal

Hospital Ownership: Voluntary Non-Profit - Religious

Wheelchair Accessible: Yes

Parking: Free

By Appointment Only: No

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Reviews

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04/27/2014

Overall

To be clear, this rating is not for the hospital, but for the ER department at Bethesda North. The incompetence of the staff there nearly got my husband killed. I drove him to the ER for severe pain. They said they would give him some medicine at home, and an injection for pain while he was there. If I had known anything about this pain shot (Dilaudid) at the time, I would NOT have let them give it to him. Here’s what happened:

They didn’t check his medications for interactions, despite us giving them a physical list.

Had interaction reactions with his other meds AND an allergic reaction, to the pain shot.

He fainted, and had convulsions twice. The second time happened when the doctor tried to make him sit up.

No one would respond when I screamed for help. Not in a hospital room, just a big room with patients separated by curtains. There were plenty of nurses walking past. Doctor could not be bothered to interrupt his conversation to help me keep a seizure patient from falling out of his chair.

When he finally could be bothered to help, just stared at him, then blamed my husband as if it was his fault, just saying “It’s all in his head, or he’s tired.” Yelled at him. Also denied that he was having a seizure.

Once he came around, had trouble breathing, throat was swelling up, they moved him to a room. Would not give him oxygen. Nurse said that he’s just anxious. Note that my husband was unconscious when she said this.

They would start to take his vitals, but then half the time they would leave before they were finished so they never knew the results.

He was overheated and sweating excessively. I asked the nurse for a cool compress. She told me to find some washcloths and get them wet. Refused to do it herself.

Asked my unconscious husband if he wanted Benadryl, “just in case it might be an allergic reaction.” I asked them to give it to him.

No Benadryl thru IV, or liquid Benadryl even. Made him swallow a pill with a swollen throat. No fluids given, despite probable dehydration from overheating and sweating. He felt like the inside of an oven to the touch.

When I asked for all these things they didn’t give him, I was either ignored, or told “No, he doesn’t need it.” There wasn’t much else I could do. Asking for different nurses did not help.

My husband miraculously pulled through. I do not know how.

This was the worst negligence I have ever seen. We ended up being there for several hours (and basically received no medical care for the duration) all because they didn't check medications, and were too lazy and cruel to fix THEIR mistake and help him. I am going to read up on how to do CPR, how to help someone having a seizure or choking, because I no longer trust the medical community to take care of my loved ones. I advise others to do the same, no matter what hospital you choose to go to... you might just save someone you care about when you are stuck at a bad place like this. Avoid Bethesda North ER if you can help it.

10/03/2013

Overall
Left in emergency 23 hours

The visit started out with her being in emergency for 23 hours. She went by ambulance for dizziness . She couldn't walk after she left. . Theft pushed hospice care at her which she didn't want. She wanted to be transferred to Christ but was told she'd have to pay for transfer. She was given medicine even after she had refused . I personally watched them put it in her port after she was sleeping ., they didn't clean her up and was causing her to hurt. . If call the nurse several tunes and noone would cone to help move her. Once they knew she was going home in hospice care it was even worse . It was as if it didn't matter to them cuz she was gonna die anyway . The transport they sent her home in had no air in 84 degree weather !!! She was already in ixygen . She dies a day in a half later. In my opinion the poor care she received from them contributed to her death

07/03/2013

Overall

My dad had lung cancer- he went thur 6 chemo treatments and 33 radiation treatments. They stopped his treatment due to his heart racing. He saw a cardiologist who changed his medication. He seemed to weaken and get sick. He ate very little and was drinking little but he tried to eat something and drink when he could. He got very sick, throwing up ect. We rushed him to the hospital. They said he was in heart failure. Hospice came in and said he could go to incare for help the remaining time of his life. The doctors never spoke to us about what was happening to dad. We are thinking cancer then his heart it was a confussing bunch of crap. When he got to his room we were asked why we bought him there??? really ??? why do you bring a loved on to the hospital?? to help them!! They took dads IV out and said it was backing fluid in his lungs but he was sounding better. They lead us to believe dad would make it out to hospice. NOONE took us in the room to tell us he was dying, NOONE told dad he was dying!! No sympathy, empathy for family nor a good, loving man. His family doc came in and talked to the ER doc bur he too never stepped in to talk to his Patient of 15 yrs, or the family. We deserved the truth so we could make better choices, like not leaving him that night to go sleep. I am angry at the treatment. We may have been in denial { family often are} but I feel we deserved some Empathy and truth Do not take your loved ones to this hospital , they just don't care.

02/04/2013

Overall

IF I TOLD MY BEST FRIEND ABOUT THIS PLACE......I WOULD TELL THEM TO NEVER EVER EVER GO TO B.NORTH. HORRIBLE TREATMENT. i HAD TO ASK TWICE FOR THEM TO CHECK MY DAUGHTER'S HEAD WOUND, THEN WHEN THEY DID, THEY PULLED A 1/2 INCH PIECE OF GLASS OUT OF HER HEAD. THEN WHEN WE GOT HOME, 2 WEEKS LATER, WE FOUND ANOTHER PIECE OF GLASS THEY HAD NEGLECTFULLY LEFT IN THERE!!!! AND, THERE ANSWER TO THE INVESTIGATION???? THEY SAID THEY DIDN'T DEVIATE FROM THEIR STANDARD CARE!!!! WELL OF COURSE, BECAUSE THE STANDARD OF CARE IS BELOW AVERAGE AND UNACCEPTABLE IF YOU LOVE THE PATIENT YOU'RE TAKING TO THIS HOSPITAL!!!

09/16/2012

Overall
wow..

Were sitting in the ER right now as I write this review. This place is aweful !! It doesn't matter if u are a crackhead or a professional buisness executive you be treated the same way..like CRAP !! What a nightmare..I would go as far to say keep driving to another hospital even if its an hour outta the way. Stay far from here! !

07/28/2012

Overall
They've gone down hill so has ...

They've gone down hill so has Jewish since Mercy has taken over I used 2 love Jewish had my gallbladder removed there excellent care that was in 1996.I was just here 2x in 2012 horrible they used me as a guinea pig blew my veins 6 times w/an IV.One of the Dr.s was real arrogant & I had 2 keep repeating myself.I had 2 wait for my medicine.So has West Chester hospital.The only hospital that has great reviews written is Christ & I have been there 2 & they've always done me right so far.I trust them w/my life not the other 3 listed.

06/23/2012

Overall
Find another health care provi...

Find another health care provider. During an emergency visit I received care that showed a lack of attention to detail, a failure of the staff to use resources effectively, poor communication among the staff health providers and an overall lack of care for me as a patient. After admission to the emergency department, the staff member working with me told me that it would be much faster if I gave her my history than if she looked it up on the computer. So while I writhed in pain, my husband called up records on his smart phone and read them to her. An ultrasound was ordered immediately. It was 18 hours before I received the ultrasound that showed what we already knew was the issue, according to my records. Apparently no ultrasound technician was in the hospital (according to them). I was left unattended in a hallway "lost" for 45 minutes. After emergency surgery I did not have contact or any follow-up from the surgeon. They discharged me without even telling me the nature of the procedure. While I was huddled in a wheelchair, my husband demanded an explanation and finally was heard out by a floor nurse supervisor. Follow up with customer care was completely unsatisfactory. I will NEVER trust the services in this facility again.

07/23/2011

Provided by Citysearch - 
Overall
To deal with Nothesda North just like to deal with IRS

Bethesda North ignorance and irresponsible made me suffer 30 hr hunger and wasted 2 sick days. The most important things for them ""Do you have insurance?"" and ""What and where are they? Show me!""
I was scheduled to have a colonoscopy test on July 22 Friday afternoon. Without having food for 30 hrs, I arrived at 1:30 pm, later, I found out my appointment was 4 (hospital phone pre-register personel told me to arrive at 1:30) and doctor would delay 1 hr. At 5, the Bethesda North East Wing was almost a ghost town. My wife and I still sit at the waiting room. I started to worry my wife's safety to wait there along in this empty building. We went to the recovering room and asked. They said at least I need to wait another 45 min, around 6 pm Friday night.
I decide that I had to abandon my appointment and went home.
As I know, colonoscopy requires whole body anesthesia. (1) Unless emergency, I can't let them anesthetize me for only a routine physical test at Friday afternoon 6:00 pm (it is overtime). (2) my wife is required to wait outside during the procedure. (who can guarantee her safety. The place is a ghost town at Friday night.)

07/11/2011

Provided by Citysearch - 
Overall
Troubled Hospital,

I can not believe the lack of attention shown to my wife. At the request of a resident OB my wife was sceduled for blood drawn to check her hcg level. She is loosing her baby and yet her hcg level is rising. (Possible epitopic pregnancy.) Should she have this and it burst it could be very dangerous. For two hours the receptionist at the Lab could not find the perscription. She finally sent my wife home saying ""sorry we are closed."" She came home to me crying. So me being the ""husband calls the ER. Eventially the contection at the er goes dead. (I think they hung up on me) I saw a chart in the ER rating performance at 46 percent satisfaction 2 years ago. It is now up to 70 some if my memory serves me right. Small people there drop the ball. I am sure a hcg test would be far less in cost than a law suit; should my wife keel over. So no I do not rate this hospital very well. The Ob and student who work with my wife were excellent as well as the first emergency Doc. But somewhere along the way a ball was dropped. The ball being my wife!

06/17/2011

Provided by Citysearch - 
Overall
Best Hospital Ever

I have delivered both my daughters at Bethesda North and couldn't be happier about my experiences. I have also had gallbladder surgery there, my son has gone to the ER and my husband has had procedures done there, all our experiences were excellent ones.

My youngest daughter, only 5 months currently, spent 9 days in their Special Care Nursery (NICU) because she was 3 weeks early and her lungs were not ready, she wasn't getting oxygen and she quickly developed pneumonia. We couldn't be more pleased with the care she received and the treatment and relationships we developed with her nurses. They truly cared about our daughter and making sure we always knew everything that was going on with her care. We never once saw any nurse NOT wash her hands, they handled themselves very professionally. We even had one nurse cry because our daughter threw an IV and it left a mark, wasn't the nurses fault at all, it was on our daughter's foot and I would kick at something like that too. I have NO complaints about the SNC or Maternity/Delivery services.

I would highly recommend Bethesda North to anyone who is considering delivering a baby or any other procedure there.

The only complaint I would have is uncomfortable beds, but I have never heard of anyone who goes to a hospital and comes out saying, ""boy that bed was so comfortable"".

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Bethesda North Hospital

10500 Montgomery RdCincinnatiOH 45242

(513) 865-1111

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Bethesda North Hospital

10500 Montgomery RdCincinnatiOH 45242

(513) 865-1111

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