This rental started out very BAD. I made reservations for a premium car about a month in advance, with a 8:00 am. pick-up. I was running behind and showed up at 8:30 am. To my surprise they didn't have my car and was told it might be 1 or 2 hour wait. My ride had just left, and I had to get to work. The employee tried to find a premium car but to no avail. At this time he suggested a SUV. I accepted this at the same price and was on my way. So what started out as a bad experience turned out to be a good one.
The Enterprise Rent-A-Car on Colerain Ave is fantastic! They are always very helpful and have a good selection of vehicles. I love that they will pick you up and drop you back off. Recently they even dropped me off at a place other than my home! They are my go-to car rental place! I definitely would recommend contacting them!
I have used this location repeatedly, customer service is always top notch. Rarely have ever waited, and when a customer walks in the door people leave what they are doing at their computer and wait on the customer. Love that!