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Ack S Exotic Pets Inc

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Business Details

10

years

in Business

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

General Info:
We are a locally owned exotic pet store carrying a wide range of exotic pets and supplies. We carry an extensive line of birds, reptiles and exotic mammals. We offer a large selection of animal habitats: cages, aquariums etc. We have over six years of experience in breeding reptiles. Come in and check out our large selection of animals and supplies.
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Categories:
Pet Stores, Birds & Bird Supplies, Pet Supplies & Foods-Wholesale & Manufacturers, Pet Food
Other Information:

Parking: Lot

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Reviews

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Posted: 5/29/2016

Overall
Selection
Service

Although they are extremely busy and short staffed SOMETIMES, they get every creature taken care of. Answers all my questions. It's the humans that need to be more patient and realize that ;) Thank you all for your amazing customer assistance!

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Posted: 8/7/2013

Overall

I don't know why this pet store has a following. It reeks! Animals are not taken care of up to my standards. They are very unprofessional especially on social media. Definitely not friendly either. I am an animal lover and enjoy looking around but, can't pull myself to do so here. It has really turned around since they moved and it's sad. Prices on supplies probably doubled. I got 2 ACFs there only because they were the only place around. Glad I did my research because employee was clueless about them. Really wish I could like this store but, I am appauled.

GET IT TOGETHER ACK's.

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Posted: 7/28/2013

Overall

Great pet store. The people who work there are every helpful and well educated on the Animals. The Animals seemed to be well taken care of. I would go back again!!

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Posted: 7/1/2013

Overall

acks exotic pets is the most best place to by a pet when u get them they are so healthy and if u have a question they will answer it is also the best place to by your mice and pet food for the pets that u get from there. i got a baby creamsicle corn snake from there i traded her in for a jumy one i had because i got the other one already big and every time i had a question about her he would they answer it and if u dont know the gender of your pet they will tell u i know this stuff because i had so many questions about her and i get my mice there for her and i had to get her gender checked and they told me she was a female acks exotic pets is the most best exotic pet shop i give this a five star pet store

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Trins

Posted: 1/10/2012

Provided by Citysearch - 
Overall
Well Done.

We have ten reptiles, a few of which we bought from Ack's, and all of whom we feed from Ack's. The owner is knowledgeable, understanding, and kind. Carl (said owner) has the type of personality where if a person who isn't even a client comes in with a sick animal and can't find a vet, he'll call around on his personal phone or his work phone to find a vet, get them an appointment, all while doing his own personal best to take care of the sick animal. Yes, sometimes the tanks are a bit stuffed, that's because he has trouble turning away an animal that needs a home that he'll be able to provide at some point in time... preferring to crowd his critters a little bit (while still taking care of them very well, thank you very much.) instead of turning away a critter to be sent to the pound or craigslisted. I don't have much time to write right now, as I need to go set up a laying bin for my chameleon, but I just had to write a review as I love this store and HATE seeing awful reviews about it when he does better than any petsmart, petco, or really any other store I've been to across the US. If you need feeders, new kids (of the non human type), a tank for your baby, or anything, I really recommending going to Ack's, he'll take care of you.

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Mpip

Posted: 8/25/2011

Provided by Citysearch - 
Overall
""Run, Don't Walk""- AWAY FROM ACKS!

So I was looking for a community based, clean, caring alternative to the chain pet stores found everywhere, so I decided to give Ack's a shot. Being also well-versed in reptiles (particularly chelonians) and very active in the local herpetology networks, I was excited to visit an exotics store with interesting stock! So I made the drive to Cicero. Didn't take long after entering for my heart to sink and my stomach to churn. The uromastyx were emaciated, the sulcatas were pyramiding (raised scutes from nutritional problems), the collared lizards and horned dragons were covered in feces, the snakes had piles of soggy old shed in addition to their feces, there was species kept together that have vastly different temperature and humidity requirements, and that's merely a start of the complaints pertaining only to the ""cold blooded"" section of the store!!! Now I am admittedly NOT as well versed in mammals and birds, but even I can tell you an african grey should not live in a cockatiel cage, and fennec foxes should not be laying recumbant with a gaping wound on its side. And the list could go on... I assure you that I am not simply a woman with a grudge (I actually found the staff pleasant and friendly). Nor am I a ""poser"" or ""liar"" who doesn't know my stuff- trust me, I do. I am a considerate, intelligent individual who will unfortunately need to return to the chair stores- in this case, the lesser of the evils. (Acks gets 1 star because they don't sell puppies, kitties, or aquatic turtles)

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wolfeysmac

Posted: 9/30/2010

Provided by Citysearch - 
Overall
Ack's is Awesome

OK, I found this posting when I was on-line looking for the hours they were open. Here's the deal...... I live outside of Boston and literally stumbled on Ack's when I was driving by during a business trip. I immediately pulled in and spent an hour. I added it to my ""favorites"" on my GPS and just returned today. I'm very well versed in reptiles. We have the requisite beared dragons, a yellow plated lizard, a frilled dragon and 10 awesome tortoises and a Marine Toad (did I forget the two dogs?). I started with 2 tortoises and became the guy who my local store calls when someone turns in a Tort which has outgrown the family. That was many years and plenty of veterinary visits ago (yes, she comes to my house and spends an entire day). I can tell you these guys know what they are doing. The animals are well treated and clearly healthy. I have no time or respect for posters who slam a place like this when they clearly don't have the experience to post those inane reviews. Ack, keep up the great work. Buckle down and get through this economy. You are doing a great job and yes, I will keep buying from you when I am in town.

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warrier59

Posted: 9/26/2010

Provided by Citysearch - 
Overall
Best Exotic pet store

Fist let me cover two things the review by Libbers21 at Citysearch was just a tipical inpactent person who has no respect for anyone or anything that goes on at a store. Second review by isuda1 at Citysearch was just a hate mail post I know that none of the birds are treated bad thier at all, manly because carl the store owner was able to take in my bird and get her a home and she has always been happy thier. As far as the ALLIGATOR check the DEC page for permits because they are the ones who gave the permits and specs for the animals. So if you don't like it please call the DEC and have them change the regulations good luck with that. I hate having to write that this review was just a guy who is a pice of you know what but it's the truth. Oh and so everyone knows the person at isuda1 at Citysearch
is a lyer and how whould I know easy the owner at the store has only ever had two of the rhino snakes and never sold any. Also so everyone knows the fox's have always been cute and they are 6 years old thier not babies so isuda1 at Citysearch is just an idiot or just knows nothing. Other than that I have looked at prices from Acks pet store and kingsnake and they have been evenly priced. I think Carl has done a great job and continues with great service and even my parents shop thier now they love all of Carl's and tom's knowledge. It is a great place to go and shop for all the things you need. And always remember Carl almost all the time has the answer for your exotic pet.

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Libbers21

Posted: 3/22/2010

Provided by Citysearch - 
Overall
Awesome Store

I have been there at least 3 times in the last 2 weeks... we bought a few animals... I bought some fish.. My sister bought a sugar glider and a friend of mine just bought a turtle from there... all the animals were perfectly healthy, and we priced great! I have read the bad review on on here and the same one that was posted on craigslist... I dont know what the persons problem is but none of what is posted by them is true! Their animals there were all VERY well taken care of, the birds were friendly and comical... the alligators are in a huge tub that is actually an outdoors pond, they had plenty of room considering they really dont move around alot, they mainly bask in the light, all the fish tanks were clean and had NO dead fish in them, like majority of the pet stores around, which is why I bought my fish there! Not a single fish in any of their tanks were sick or had rot or anything like that. EVERY animal was perfectly healthy and take very good care of, I will be doing ALL of my business there and I suggest that before you believe what some one writes go there and take a look for your self! I live almost 45 mins away and Its worth the drive to get healthy happy animals!

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isuda1

Posted: 3/10/2010

Provided by Citysearch - 
Overall
Pasts Posts Bogus:Animal Suffering=Profit

I was here 3/10/10. To Start: TAIL-LESS Eclectus Parrot in a toy-less cockatiel cage... ""on sale"" $300 off..i wonder why shes incessanctly cryinging and doing circles.. An ALLIGATOR in a 3 foot by 3 foot 18"" deep tub? Really?. Two 18"" x 12"" turtles in a 24"" x 18 inch aquarium?? Really?.. My son asks about the ""rhino snakes"" in the front and the guy says ""Theyr'es friendly, but VERRY expensive...I just bought the male, and put him in there with the two females so they will make babies."" BINGO!!!. Also... I wonder how long the cute little baby fox they let loose and invite everyone to pet will last after its not so cute anymore..hmmm? Please, this place desearves to go out of business... do not support it. (I rate (-10) BUT the minimum is one)...
For the ""emergency stop"" shoppers (me tonight)... The bags of animal feed on the shelfs are full of dust... REALLY overpriced, (and the nutrients are probably zapped.)

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Ack S Exotic Pets Inc

8097 Brewerton RdCiceroNY 13039

(315) 699-4754

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Ack S Exotic Pets Inc

8097 Brewerton RdCiceroNY 13039

(315) 699-4754

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