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Bridal Corner

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Business Details

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Categories:
Bridal Shops, Formal Wear Rental & Sales, Tuxedos, Wedding Supplies & Services, Women's Clothing, Dressmakers

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06/23/2014
Wonderful Experience

I visited bridal corner after being told by a friend how great they were. My wedding was being planned in three months and when I told them that they were flustered or rude at all. Maria helped me try on gowns. She is also the head seamstress so it was great to have her there to ask questions to and then have her do all of my alterations. I found the most beautiful perfect dress and it was ready and perfectly altered... view more

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08/13/2012
Hey Melissa, if this incident ...

Hey Melissa, if this incident JUST happened, I was in the store when your mother was there, and this is at least your second attempt at smearing them. Your mother wouldn't even listen to the people that work there! I saw the employees bending over backward to help her, but when she started dropping the F bomb she lost ALL credibility! BTW, my fiance had an AWESOME experience! Honest, reliable, reasonably priced ... view more

Was this review helpful?Yes No(1)|Flag Abuse
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08/09/2012
This store is absolutely the W...

This store is absolutely the WORST store I have ever had experience with. DO NOT SHOP HERE!!!!!!!!!!!!!!!!!!!!!! My mother ordered a mother of the bride dress in March and they told her that her alterations would not be complete until August. With her daughter's wedding in 2 weeks she went to pick up her dress and the hem was in rags, they hadn't done 1/2 of what she asked and THERE WERE STAINS ALL OVER THE DRESS!... view more

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Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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10/13/2011
Reviews are reviews, be YOUR own judge :)

Hi all, So after reading all of these negative reviews I thought I would let you know about my experience. I just purchased my wedding dress from Bridal Corner a few weeks ago. I am very happy that I didn't read any of these negative rewiews before going because I probably wouldn't have kept my appointment and would have missed out on a wonderful experience. That being said, I highly recommend Bridal Corner. I had ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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09/21/2011
Awful customer service

The bridal corner has the worst hours and a very rude staff. I returned a tux that was rented for a wedding on Thursday after a Saturday wedding. I agree that is later then usual but the store closes on Tuesday at 4 and all day Wednesday. When I returned the woman at the counter informed me I would be charged an extra $40 for a late fee. I spoke out against that and she became very rude. I work Monday through Friday ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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06/10/2011
very upsetting experience

I am a bridesmaid in a wedding coming up in September. I ordered my dress over the phone (with a credit card) because I am from the Boston area, and could in to the store, and it was without incident. I was informed that the dress was in and had to be picked up within 30 days. So I made plans to pack up my two small children, which I then had to arrange for child care for, drive 2 hours, then make my way over to ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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06/06/2011
I have seen bad service, but this is the WORST!!!!!

So let me start off that I know that working in customer service is hard. I get it. It must be mundane to work with brides that are emotional and pay so close attention to detail. Please try to remember that although the employees do this every day, day in day out, this is the brides first time, and it is special. I was treated here like a nuisance. The girl that was helping me was not attentive, and really did n... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Response should be at least 25 characters
05/28/2011
Worse Experience

After having been in numerous weddings throughout the past ten years, including my own, I’ve never encountered worse service or products. I have yet to hear of a single good thing about this business from the many brides and bridesmaids I have known that have purchased gowns from this store.\r \r However, we were recently in a wedding that decided to use Bridal Corner for tuxedos and dresses. My daughter's flower g... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Response should be at least 25 characters
05/21/2011
Wonderful Experience

I purchased my wedding gown and bridemaids dresses from Bridal Corner and they did all the alterations on all the gowns, it was a wonderful expierence everyone there was so nice and friendly. My mother also does alterations for a dry cleaning company and she was going to do the alterations on my wedding gown and on the bridemaids dresses, but when she found out how cheap it was going to be to have them done at the Br... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

All responses must comply with the YP.com Terms of Service and Use.

Response should be at least 25 characters
02/13/2011
Worst Experience Ever!!

Bridal Corner in Chicopee, MA has the worst customer service ever. Everyone that we encountered there was rude and unwelcoming. They take your money for the over priced items and then when issues arise they want nothing to do with you. They have over inflated prices for alterations and are very unfriendly on top of it. The worst of them was Analia St. George, the owner. She has no compassion and no sense of cust... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

All responses must comply with the YP.com Terms of Service and Use.

Response should be at least 25 characters
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Bridal Corner

720 Memorial DrChicopeeMA 01020

(413) 593-6425

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Bridal Corner

720 Memorial DrChicopeeMA 01020

(413) 593-6425

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