When I used to rent, I wanted safety issues taken care of promptly and it bothered me how owners treated security deposits so differently. Now as an owner, the difference between property managers is that an adequate property manager does just what the owner requires. A great property manager requires safety issues be fixed, finds the right tenant for the right property and balances the tenant’s needs and desires with the owner’s responsibilities and financial obligations. It is not easy to find a great property manager. Over the last 5 years, I’ve had experience with 5 different property managers and interviewed 4x that number. Some managers don’t communicate well. Some hire poor quality vendors. Some over-charge for repairs. Some don’t respond to tenants. Some roll-over to the owners, refusing to do what’s right. I’ve experienced all of it…. until I started working with Chris and now Cameron at Blue Oak Property Management when it all changed for the good, easy and consistent. Since working with them in 2012, my experience with Blue Oak Property Management has been everything I wanted for both the tenant and as the owner. (They were my 3rd property manager in Chico, I had interviewed 4 other companies.) They are stellar! What you see is what you get. They are thorough, attentive, quick to respond and in my experience fair, honest and pragmatic. If repairs got delayed, it was because I didn’t respond in a timely fashion to their need for an approval-to-proceed. My experience is that when needed, Blue Oak Prop Management pushes on the tenant’s behalf. Their logic and approach is solid and balanced. They have worked spectacularly with me as the owner, finding the balance of making repairs and preserving cash for larger repairs, something tenants don’t have to worry about. They have done a great job of setting tenant expectations and finding a good match of tenants for our kind of properties which really makes it easier for everyone involved. Repairs, deferred maintenance, improved tenants don't happen overnight. We worked together for 2 years to make the property turnkey and take care of deferred maintenance. BOPM has worked with the tenants including some tenant turnovers in a polite, firm, compassionate and professional way, something that is important to me. Cameron does great staying in touch with the tenants and making sure everything on the property is up to par. I appreciate both Cameron and Chris’s skills, tact, clarity, honesty and talents. BOPM hires reputable vendors, and if the vendor falls short, they have taken responsibility, and fixed it. Their financials are pristine. Chris does a great job with them. Chris and Cameron two of the three owners are attentive, attends key meetings, intervenes when required and is professional. My tenants say Blue Oak Property Management does a great job in terms of being fair, clear, and attentive which is a compliment. Tenants say critical repairs are done quickly. Tenants appreciate the thoroughness of the required legal paperwork, though of course, they’d rather not have formal up-to-date leases. All in all, after 5 years with other property managers, finding Blue Oak has made my life easier, the tenant’s financial and housing needs more predictable and the properties that they manage for us pride-full for the local community near Enloe Hospital. If it changes, I’ll let you know, but I’m in this for the long haul. These folks are keepers.
I am new to town, (newer), and have been here for a year. Never a problem with this company. Maintenance seems to be fast and I am always sent a tracking message to keep track on my end. They are nice in the front office, and much , much better than my last place in the Bay Area (nightmare). Hoping things will stay good, but for now really happy and plan to renew for another year.
Have been renting for a year and great service. My favorite thing is maintenance is done REALLY quick. Staff is always nice to take to and actually ask you about your day instead of just taking your money and kicking you out the door as my other place did. My house is really nice and I plan to stay for a long time. Thanks for making this part of my life care free!