I usually like this Sally's; they've been helpful to me when it came to finding hair care products - especially since I've gone natural. Today I am very disappointed because these ladies seem to be very lazy when it comes to keeping the store stocked. I originally went into the store on Tuesday to get some more hair gel and to seek out sulfate free shampoo & conditioner. My usual gel (called custered) was out of stock, but they said they'd be getting their new shipment later (it was late). Cool. I bought something else for my buy 2 get 1 free and was told I could come back to exchange for what I really wanted. I called the next day (Wednesday), and the lady said they'd be finished stocking by the EOD and to try back the next day. I was a little irritated, but fine. I go in today (Thursday), and they STILL haven't restocked the floor! I mean, the store looks exactly the same as I saw it Tuesday! Granted, it's two women working, but it's not busy in there and one could be stocking while the other covers the register. One of the girls is pregnant: there's your register girl. But no. She's reading a magazine as I'm speaking to her while the other woman is the only one working and helping the few customers checking out. This is absolutely unacceptable. Yes, I could go to another Sally's or somewhere else to get my hair gel, but I wanted to go to this one which is closest to my job. I shouldn't have to seek out another location when this one is near me and has the restock of merchandise, but they're just too lazy to do THEIR JOB. There are no excuses. I am very disappointed and upset. I now plan to either order my purchases online to receive my discounts or just pay extra at Walgreens or Target.
I love the atmosphere that Yahya Salon has. It was well lighted clean, colorful as well as very polite stylists that work there. I had a Thursday appointment at 10a to get a full sew in. The beautician advised me to bring my own hair weave, & so I did. First she washed my hair, that's when she informed me that I had dry hair& scalp. This wasn't new news to me cause I have always had dandruff but my old stylist said there was nothing she could do about it. The beautician at Yahya Salon said she had a deep condition treatment that would help the dryness of my hair &scalp, so I gave her permission to do any & everything that would help my hair. I must say after a couple of deep conditioning treatment my dandruff is much betta. My hair style was awesome, she made me look like a picture from out of a magazine. From the looks of how I walking in to how I looked when I walked out, looked like I paid a million dollars for my hair, but her prices were very reasonable... I will let Yahya Salon service me again & I also made my family & friends knowledgeable of 1 of the best Salons in Chicago.
Ridiculously nice people. After going once, Sam and Lynn (his right-hand gal) will remember your name, the service you received last time, and how you were feeling. That's awesome (and rare) up here in Albany Park. Lynn gives stellar manis and pedis (as do the other girls who come and go- but ask for Lynn if you have a choice!) and Sam's the hair guy. You'll be offered water, tea, or- on occasion- whatever cookies and treats someone has dropped off for them. (Always accept. I've never regretted trying something new and delicious.) So why only four outta five stars? Because while the prices are unreal affordable and the service is lovely, it's not always the fanciest haircut for a girl. (For a guy- absolutely. My husband always looks awesome after coming home from here.) Cuts for a woman are *very* basic and just fine. But again, you can't beat the prices and people. Their massage chairs are also top notch. Sometimes I stay a little longer and hog one of their chairs. Bonus- Sam and Lynn are so polite that they've never told me to perhaps give the chair to a waiting client. I like that.