Find a business

        Saved to Favorites

        thumbnail

        Windy City Travel

        Add to Favorites
        Travel Agencies
        (2)
        OPEN NOW
        Today: 9:00 am - 6:00 pm
        Years in Business icon
        35 Years
        in Business
        BBB Rating icon
        Accredited
        Business
        (312) 951-0710Visit WebsiteMap & Directions1357 N Wells StChicago, IL 60610Write a Review

        More Info

        General Info
        Windy City Travel has been in business as a full service agency in Old Town since 1981. The staff is renowned for providing personalized service for all your leisure travel needs - including, wedding and honeymoon, family reunions, groups and incentives. Our agents have traveled the globe and are able to provide information, details and suggestions to truly tailor a vacation meeting your needs and preferences. In our aim to provide the best service, we offer you unbiased information on your best air, car, hotel, rail and cruise options. Our preferred relationships will be available to you with value-added amenities and supplier discounts. Our vacation planning services will take care of your weekend getaways and coordinate a customized itinerary. Services also include cruise, air, car, hotel, rail, transfers and sightseeing to the destination of your choice.
        Email
        BBB Rating
        A+
        BBB Rating and Accreditation information may be delayed up to a week.
        Extra Phones

        Phone: (312) 951-6181

        Fax: (312) 951-6181

        TollFree: (800) 331-9640

        Payment method
        amex, visa, mastercard, discover, all major credit cards
        Neighborhoods
        Central Chicago, Near North Side, Old Town
        AKA

        Windy City Travel Inc.

        Other Link

        http://www.windycitytravel.com

        Category
        Travel Agencies
        Other Information

        Parking: Street

        Reviews

        Hi there!
        Rate this business!
        What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
        Click to Rate
        cmh2323

        01/25/2008

        Overall
        Amazing trip to Italy

        I had a wonderful experience booking my trip through this agency! The staff was extremely knowledgeable and made sure we went to all the right places on our 2 week vacation. We will be working with Windy City for all of our travel needs in the future. Thanks Janet!

        Helpful(0)Flag
        blue_sloth

        01/16/2008

        Overall
        Terrible customer service

        I called Janet at Windy City Travel to discuss options for vacation packages to Fiji.

        She was unhelpful and got frustrated because I didn't know exactly where I wanted to go in Fiji or what I wanted included in my package. I was hoping to discuss the options with the agent so that I could decide! Instead, she was impatient and short with me and even said, "honestly, I don't know why you're calling. You don't seem to know what you want." She even suggested that she would go through all the trouble to research my options, and I would run off with the new information provided to me. In fact, she said that Windy City usually charges a non-refundable $150 fee that would be credited to the package in order for them to even spend time on our package options. Wow!! How do they even stay open? Unless you know EXACTLY what you want - do not bother with Windy City Travel.

        Helpful(0)Flag

        Details

        Phone: (312) 951-0710

        Address: 1357 N Wells St, Chicago, IL 60610

        Website: http://www.windycitytravel.com

        People Also Viewed