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W Chicago Lakeshore

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Business Details



in Business


Regular Hours

General Info:
The W Chicago Hotel – Lakeshore is located in downtown Chicago near Navy Pier, Michigan Avenue and the only hotel that overlooks Lake Michigan.
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  • Features:
    • Non Smoking Facility
    • Pool: Indoor
  • Property Amenities:
    • 24-hour Front Desk
    • Restaurant
    • Elevator
    • Business Center
    • Laundry Facilities
  • Room Amenities:
    • In-room safe
    • Cribs/Infant Beds Available
W Hotels
Payment method:
discover, all major credit cards, debit
Streeterville, Central Chicago, Near North Side
Lodging, Hotels, Wedding Reception Locations & Services, Wedding Chapels & Ceremonies, Meeting & Event Planning Services, Restaurants, Motels, Banquet Halls & Reception Facilities
Other Information:

Parking: Paid, On Site, Valet

Wi-Fi: Paid

Wheelchair Accessible: Yes

Outdoor Seating: Yes

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Not a bad hotel, is in a great area downtown. The service was pretty good even if the rooms were a bit small. The one downside is that they are also a bit expensive for what you are getting.


Outstanding service, great lakefront location

This was my first time staying at a W Hotel. I was more than satisfied with the accommodators (super comfortable bed) and the service was outstanding Example: call for wake-up call, set time then I was asked if I'd like a follow-up - snooze button call. When called in the morning received call from real person who asked if they needed to call again in 15 minutes. Service greatness. I'd give the W 5 stars, but the modern/tiki design is not in line with my own personal taste. That said, great hotel.



Provided by Citysearch - 
Great breakfast, but $$$

We were seated in the last row, next to the kitchen. This ruined an otherwise good place. We went for breakfast, and both dishes were tasty. Were they worth the $15 price tag each? Not really, but the same dishes would cost at least $10 im ok paying for the W experience. Wait staff was very good. Coffee is brewed on the strong side, reminded me of Starbucks. OJ is $6, but fresh.



Provided by Citysearch - 

My wife and I went to Wave to celebrate her birthday. We are nobody important, but the manager made sure that we got a great table and special attention. After receiving descriptions and recommendations on the small plates from the waiter, it all sounded so good that we couldn't decide what to get and pretty much ordered everything. It was an amazing assortment of food, and all of it was delicious. At the end, the manager ordered a special dessert for us that was way beyond awesome. This was one of the best restaurant experiences we have ever had.


Surprisingly disappointed

Made a reservation for a room w/a view of the lake by credit card. Was not told that I had to be there at a certain time. When my friends and I finally made it there, we were given a room with the view of A BUILDING!!!

Requested a different room (in a hurry due to plans), stayed on the phone for TWENTY MINUTES arguing with a customer service rep. who said I lost my view of the lake because I checked in late? Since we were in a hurry we left one of our friends to stay in the room (the manager was to call back). We came back to find our friend sitting in the lobby w/our bags. They moved the room. Got to the room, it reaked of cigarrette smoke, the carpet had an anonymous "wet spot" in front of the TV by the window that would stay wet through the night on to the next day. The bathroom door would not slide shut. Anyone sitting in front of the mirror that was by the door could see everything.

However, the bed was comfortable. The food service was great. The ppl. who delivered the food were great. Then... what we came there for, the view, was great. Although on the 8th? floor. I would not recommend Hotel W just because of the cust. serv. rep. on the phone who told me "I lost my view when I decided to check in late." O, let's not forget the smoke and anonymous "wet spot." :(



Provided by Citysearch - 
Good lunch!

I was recently here for lunch and had a great experience-the server was polite and informative but not intrusive. I ended up having the pizza special of the day which was delicious, and my friend had a seafood dish that she finished all of. They have this warm pita bread and yummy dip for their ""bread"" dish they give you before the meal. My friend had also been there several times before and loved it! I'd go back!



Provided by Citysearch - 
A Wave of Disappointment

I went to Wave this past weekend. It was one of the worst dining experiences I have ever had. The food is, to put it bluntly, AWFUL. We started with cured beef tenderloin, which was salty and tasted like shoe leather. Then we tried the lamb sausage which tasted so badly, we left the entire dish. The flavors were foul and horrendously paired. We also tried the skewered tuna and it was overdone and again paired with other things that didnt seem to match well together. My friend had the tagine chicken, which she said was bland. Dessert and drinks were disappointing too. I am surprised a hotel like the W would allow food like this to be served. The waiter became annoying as he tried to overcompensate for the bad food, when he sensed we were unhappy. I will NEVER go back.



Provided by Citysearch - 

Decor is nice and hip. My friends and I had a drink at the bar. Friendly bar staff. Went over for dinner. We ordered a bunch of stuff off the menu. Most of the items were good. The paella and salmon was very good. I would go back for a dinner.



Provided by Citysearch - 
Impressive Food

This restaurant has to rate as some of the best food in Chicago. I do not understand the negative reviews I have read. My martini was great The Octopus Appetizer was tasty and tender, as well as the small clams that accompanied it. The whole roasted fish was a delight. It also was very tasty and well prepared. The side dish of asparagus was crisp and well seasoned. The service was very good but we weren't rushed. The waiter was well informed and very pleasant. I twas a good experience.

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W Chicago Lakeshore

644 N Lake Shore DrChicagoIL 60611

(312) 943-9200

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W Chicago Lakeshore

644 N Lake Shore DrChicagoIL 60611

(312) 943-9200

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