Made a 1pm appt at the vision center on 70th cicero. Arrived at 1215...its now 3pm and my daughter still has not seen the doctor, but the many walkins havr already seen the doctor and are gone. When I questioned what the order is...she said appointments first but all of these people but 1 were walkins. What is the point of making an appointment if anyone can walk in and be seen before us? I will never come back here and never recommend this vision center to anyone. This has to be the most horrible customer service i have ever experienced.