Don't Valet Park Your Car!
Used to be a favorite of ours, but hadn't been there is a few years until last Saturday night. The dinner was very nice, food was fine and our waiter was great! But when we went to get our cars (2 if them), we were told one of the cars had been towed. After conversations with the Towing Company and a local police officer at the scene, and 45 minutes later we discovered that BOTH cars had been towed because they and many other cars were parked in a private retail parking lot by the valet. While the towing fees were paid by LoPardo Valet Service, the Manager of Vinci was most unhelpful. Beyond offering a drink, he was USELESS!! He said the Valet Service had nothing to do with the restaurant. I called the City of Chicago on Monday: the Valet Service was not licensed by the City, they were cited for 10 violations on 2 visits by City of Chicago Consumer Services that week, and continued to operate at the front door of Vinci Restaurant WITHOUT A VALID CITY LICENSE. BEWARE!!! We will not go there again, even by cab, because we feel that a good Restauranteer cares about clients from the beginning to the end of their dining experience, and would not allow an unlicensed vendor illegally parking cars, at their door. This is the same Valet Parking service, by the way, that is at The Steppenwolf Theatre.