In mybookTravel Collection (edit)
Added to your travel collection.
Removed From mybook!

We took this business out of your travel collection.

This business has CLOSEDReport as open? »

The Ritz-Carlton, Chicago

Business Details

Hours:
Mon - Sun Open 24 Hours
General Info:
Set atop Water Tower Place, overlooking North Michigan Avenue and The Magnificent Mile, The Ritz-Carlton, Chicago offers 4-star luxury in the Gold Coast.
Extra Phones:

Fax: (312) 266-1194

TollFree: (800) 241-3333

Payment method:
amex, discover, carte blanche, cash
Neighborhoods:
Central Chicago, Near North Side, Streeterville
Categories:
Hotels, Resorts, Lodging

More »

Less »

Provided by

Reviews

Review this business:
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

08/31/2010

Provided by Citysearch - 
Overall
Top notch service but the amenities are just a notch below

The service is top notch but several things bugged me which bring my rating to 4 out of a possible 5.

1. The valet is totally un-Ritz-like. If you stand there and wait for your car.... just listen to the conversations that go on. Very rude and unprofessional topics. Swear words and all.

Now I don't really care - usually. But NOT at a 5 star hotel and NOT at the Ritz. This should not be allowed from their staff.

2. Old and aging hotel. Not the newest and the ballrooms and restaurants show. They did renovate the entrance lobby and the big ballroom so who knows how it is now.... but when I visited last time, it was not impressive.

3. Bathrooms are lackluster. No separate showers. Only a bathtub with a shower curtain. Not acceptable for a 5 star chain.

06/14/2006

Provided by Citysearch - 
Overall
Great Afternoon experience

The best way I can describe afternoon tea at the Ritz - Luxurious, relaxing, delicious. The staff was friendly, welcoming and attentive. The area is spacious and comfortable which allows people to privately enjoy their afternoon tea. The only minor complaint is that the water fountain statue near my table was a little noisy. I am looking forward to my next visit!

07/19/2004

Provided by Citysearch - 
Overall
Wonderful!

I've stayed in this hotel several times when I visit Chicago - and it couldn't be a better location for shopping, dining, and nightlife! The staff is incredibly gracious and helpful.

04/29/2003

Provided by Citysearch - 
Overall
Great Hotel!

The Ritz-Carlton completely lived up to my expectations of a true luxury hotel: lovely accommodations; great service (concierge remembered my name); great food & great location.

07/26/2002

Provided by Citysearch - 
Overall
outstanding

The service makes the hotel outstanding. The people were so kind and helpful. The rooms are fabulous.

06/27/2002

Provided by Citysearch - 
Overall
Luxurious !!!!

As a frequent traveller, I'm use to great hotels, but this is among the two or three greatest in the world for luxury and attentiveness. It is comparable to the Dorchester in London and the Crillon in Paris. A step up from the Plaza in New York. I find no thing to criticize and everything to compliment. I'll return very soon - and every time I'm in Chicago!!

Map & Directions
More Like This
Send to Phone
The Ritz-Carlton, Chicago

160 East Pearson St,ChicagoIL 60611

(312) 266-1000

Send this business listing as a text message to a mobile phone.

Cancel

Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

E-Mail
Message Business

What would you like to know?

Cancel

Sorry!

We were unable to send your message. Please try again later.

Add a Photo
The Ritz-Carlton, Chicago

160 East Pearson St,ChicagoIL 60611

(312) 266-1000

  • Photos should be in .gif, .jpg, or .png format
  • Photos should represent this business (ex. storefront, interior, services/amenities offered, etc.)
  • Photos must not be of an objectionable nature (offensive, profane, pornographic, obscene, etc.)
  • All photos submitted are subjected to YP Terms of Service
Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo
(optional)

Remaining Characters: 100

Remaining Characters: 500

Cancel
Save
We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback