The Body Work & Massage Source
- BBB Rating:
- General Info:
- Providing massage and spa services since 2002. We aim to give our clients the most relaxing and calming experience. We offer services from deep tissue and Swedish massage to facials and body scrubs. Our highly educated staff takes great pride in customizing your services to meet your individualized needs and using all natural products. We know you will leave feeling refreshed after your therapeutic experience! Call us today to schedule an appointment!
- Payment method:
- check, debit, all major credit cards, cash, master card, visa, amex
- Wrightwood, North Side, DePaul
- English, Russian
- Massage Therapists, Day Spas, Skin Care, Beauty Salons, Massage Services, Medical Spas
- Other Information:
Bike Parking: Yes
Price Range : Average
By Appointment Only: Yes
Don't go...I called the Body Work & Massage Source today and left a message asking to confirm my appointment. When I made the appointment, I was asked if I wanted a confirmation call a few days before since I was a new customer. I knew the appointment was soon and was hoping they would call back because I did not write down the appointment in my calendar.
The salon owner called me back today to let me know that my appointment was a week and a half ago. When I asked why I hadn't received a confirmation call, she said there were no notes to give me a call and she didn't know what she could do about it since it was a groupon. When I reminded her about the call she began to get snippy and told me to stop "pushing" her. I was only calmly asking why she hadn't called me to confirm. Then she told me I could look in her appointment book and that maybe someone else took the appointment. I assured her that she was who I spoke to and again, I was asked to stop "pushing" her.
So, Groupon, I'd like my money back. I would prefer not to go to a salon with an owner as rude as this. I wonder how small business owners can stay in business with this attitude. A bit of customer service would have been nice.