Well, I guess the couple bucks you tip them when they're done washing your car isn't good enough for them... they feel the need to take your expenisve sunglasses too. I don't know about you, but I never thought I had to empty my car before I went to get it washed. Go figure. Maybe you're supposed to take inventory right before and immediately following the service as well. And then people wonder why you can't trust anyone anymore. And, to think I used to recommend this place to everyone I knew... I can assure you that everyone will be made well aware of my latest experience there. Thieves.