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06/04/2018
I have been going here for years. But no more. I paid their prices because I was always happy with their work. I had taken a white dress shirt to be cleaned. When I went to pick up the shirt it had some dark sticky stuff on the sleeve that an employee knew was not there when I dropped it off originally. So she said they would clean it again. When I returned to pick the shirt up for the 2nd time the sticky stuff was half off. The employee just looked at me with a blank face and the new owner told me that there was nothing sticky there at the facility so it was not their fault when the employee that took the shirt in clearly new it was. No offer of refunding my money or to clean it yet again. Just made it worse when she kept insisting it wasn't their problem! Terrible customer service with the new owner. I WILL NEVER RECOMMEND SOO CLEANERS AGAIN!!!
Details
Phone: (773) 792-0622
Address: 7258 W Touhy Ave, Chicago, IL 60631
Website: http://soocustomcleaners.com
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