ARROGANT, CARELESS AND INEPT!
I recently brought my 1993 Mercedes 600S in for detailing. The exterior and interior of the car looked great but what is a pristine auto if you can't drive it? During the detailing process, Snappy ""detailed"" the engine. Within that process they managed to short circuit some of the electrical components of the engine- specifically the ignition module and a coil. Eventho my car is a 1993, it is in impeccable mechanical ( as well as body) shape. It's a V12 with around 73,000 miles on it. Needless to say, my problems existed before I brought my car to ""Snappy"". At least that is the opinion of Snappy management. Never mind my car died out on the Drive the very next morning after putting on two miles since the detail adventure. Because we are talking thousands of dollars, I will have to sue-which I plan to do. I did some research and most other car wash businesses DO NOT DETAIL THE ENGINE. Smart on their part, dumb on SNAPPY.
Too bad from what was once a reliable and trustworthy place.