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Pump Room

(13)
$$$
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Business Details

Hours:

Regular Hours

Extra Phones:

Phone: (312) 266-0360

Phone: (312) 787-3700

Payment method:
amex, cash, diners club, discover, master card, visa
Neighborhoods:
Central Chicago, Near North Side, Gold Coast
AKA:

Pump Room-Public Hotel

Pump Room Catering

Public

Public Chicago

Pump Room the Restrnt

Categories:
American Restaurants, Bars, French Restaurants, Breakfast, Brunch & Lunch Restaurants, Restaurants

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10/30/2011
Good food if you can get it. Stupid service.

Twenty feet. That is the maximum extra distance the staff would have to carry an entree to serve a diner in the lounge. Despite the fact that the castrated lounge menu boldly proclaims that ""the entire menu is available"" they absolutely refused to do it. No matter what. I suppose this is what passes for ""service"" in the William M. Dec restaurant consultancy. Goodbye. Nice knowing you. Please fail quickly so the s... view more

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05/26/2008
Super scrumtious

I should begin with a disclaimer: My wife and I went to the Pump Room on our 2nd wedding anniversary and it was on the Tuesday night following Memorial Day, so business was slow. Also, our server informed us that they had gone through a recent menu change w/ Executive Chef Nick Sutton. Now that that's out of the way--WOW. Service: A+ Appetizers: B Entrees: A+ Dessert: B+ Drinks: N/A Atmosphere: A Value... view more

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01/10/2008
a great breakfast

I had breakfast there over the holidays and while the recent reviews were less than flattering, I found the Pump Room a delight. I had family in from out of town and my cousin had dinner there 30 years ago. While so much in life has changed over the years, the Pump Room is truely a heritage restaurant in the world of fast food and poor service. \r \r Chicago is a great city with great food and the Pump Room still c... view more

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11/06/2007
Terrible in every way

Having lunch at the Pump Room in November 2007 was the most dissapointing experience in a long while. Not only was the service horrible (50 minute wait for a cold sandwich and burger), the food itself was inedible. The burger was cold. The soup was cold. There were several wait staff milling around doing nothing really useful. We waited 20 minutes just for bread. Drinks were not refilled. Server was quite rude ... view more

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10/26/2007
The final curtain was drawn a long time ago

I have always loved the Pump Room because I have so many wonderful memories of this place since childhood but unfortunately it is now owned by a corporation and when that happens you can say goodbye to the true old world style that made it famous with Chicago families, celebrities and royalty. I can't bear to see what has become of it. It is such a sad finalle to a fabulous landmark that I wish it could be in the h... view more

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03/08/2006
Would not recommend

I took my lovely girlfriend to this place for valentines day and it was horrible. The service was terrible. It took forever to get our food or to order more drink. Very understaffed. The overpriced food was just ok. Nothing special. Take your girl somewhere else.

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06/13/2005
average dining overall

An okay restaurant if you're interested in historical Chicago places and don't mind spending a bit of money. It had a very ""old world"" atmosphere which was intriguing but this is definitely not a great place if you want excitement and people watching. Our waiter was excellent and the food itself was of a really high quality. I give kudos to the chef in trying to create interesting food combinations but unfortuna... view more

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04/27/2005
One of the best meals I've had in Chicago

I went here for a birthday dinner, and was very impressed. At a restaurant with such classically elegant decor, it was a pleasant surprise to find such inventive food and unique taste combinations.

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03/10/2003
Wonderful Dining Experience

We celebrated my wife's 40th birthday. We were welcomed by the concierge w/ great enthusiasm and our table captain greated us by our last name. The service team made us feel extremely special even though we weren't seated in Booth 1. The concierge even went out of her way to repair my wife's shoe strap which broke when she exited the cab. The food was first rate and we sent our compliments to the chef. Although pric... view more

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Pump Room

1301 N State PkwyChicagoIL 60610

(312) 229-6740

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1301 N State PkwyChicagoIL 60610

(312) 229-6740

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